Dealership Experience
19 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
168 Reviews
Write a Review168 Reviews of Courtney Whalen
August 06, 2026
Jaden & Jeff came to my rescue when I locked my key fob in the car because I piled stuff on top of my purse. They came and would not even take a little tip! Last trip to the service department was because in the car because I piled stuff on top of my purse. They came and would not even take a little tip! Last trip to the service department was because my tailgate would not open and they fixed it in 2 minutes, again no charge. I’m on my 2nd Highlander & 2008 & 2018 and in the market for a hybrid. The customer service here is above reproach so I know where I’m headed to buy my next Toyota. Thanks again Jaden and Jeff for being my heroes!! More
Other Employees Tagged: Jaden and Jeff came to my home!!!
February 04, 2026
Completed first oil change and maintenance check since buying my car in August 2025. Was very surprised at how quickly and completely my service was completed. Was very happy that I even got my tires rota buying my car in August 2025. Was very surprised at how quickly and completely my service was completed. Was very happy that I even got my tires rotated! Everyone was very friendly. Service lounge was very comfortable and I felt well taken care of. Thank you so much for everything!! More
Other Employees Tagged: Kris Howes, Alysa Clines
July 18, 2025
Long time service of our family vehicles, friendly staff, and easy to get in and out and easy to get in and out More
Other Employees Tagged: Randy Dibiaggio, Zach Brown , Steve, finance
December 28, 2024
The service team was very prompt and courteous. The service was also very efficient as well. The service was also very efficient as well. More
Other Employees Tagged: Kris Howes, Alysa Clines
August 16, 2024
Fast and friendly service! First time here but will be back for sure. Waiting area was very nice!! First time here but will be back for sure. Waiting area was very nice!! More
Other Employees Tagged: Kris Howes, Alysa Clines
January 09, 2024
Always a pleasure working with Sunshine Toyota. I have purchased four vehicles during my time in Battle Creek. I don't remember who helped with the 2006 Chevy Aveo or the 2005 Toyota Corolla but Ty I have purchased four vehicles during my time in Battle Creek. I don't remember who helped with the 2006 Chevy Aveo or the 2005 Toyota Corolla but Tyler did an Amazing Job with my Special Ordered 2020 Toyota Tundra SR5 with an 8' Bed.. Who wants a truck without an 8' bed? During my Service appointments I always go with Courtney as she is on top of things. This latest purchase was a 2021 Toyota Corolla to replace the 2005 which had racked up over 250k miles, so Thanks to Tim and Steve we were in and out within an hour or so. Thanks Guys, I plan to be back soon to get something for my daughter. 👍😎✌❤ More
Other Employees Tagged: Tyler Bloomfield , Steve Schultz, Tim Robertson
December 01, 2023
They are prompt and are professional. They make you feel comfortable while waiting for your car. They make you feel comfortable while waiting for your car. More
Other Employees Tagged: Kris Howes, Alysa Clines
November 02, 2023
Everyone we worked with did an exceptional job, and went above and beyond to help us. Bill kept us informed at all times and Zack was great showing us all the feature. Aimee made the checking out process as above and beyond to help us. Bill kept us informed at all times and Zack was great showing us all the feature. Aimee made the checking out process as easy as can be. Will be returning to our favorite dealership for our next vehicle.. More
Other Employees Tagged: Zach Brown, Bill Plane , Aimee Alger

