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Sunshine Toyota - Service Center

Battle Creek, MI

4.4
318 Reviews

318 Reviews of Sunshine Toyota - Service Center

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November 09, 2020

Service Department still excellent but so busy. A verbal Service Department still excellent but so busy. A verbal review, as in the past, of potential problems is helpful even though they are written down. More

by Jewel LaNoue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Martin Technician , Dave Hoexter
Jan 07, 2021 -

Sunshine Toyota responded

Thank you for your five-star review!

September 23, 2020

I have never left a rating before. We are not impressed with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resol More

by ImaReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Sunshine Toyota responded

We apologize that you feel your experience with us was less than satisfactory. At Sunshine Toyota we take great pride in the work that we provide, and the level of service that our team demonstrates, and are extremely disappointed to hear that your experience with us has not met your expectations. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 03, 2020

I am very pleased with the service I get it’s sunshine Toyota every time. The customer service is always friendly, explanatory, and concerned with my waiting experience. My car is always finished in a r More

by Lrp623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoexter
August 12, 2020

Everything was wonderful except they failed to wash the interior windshield😞 Do not need to write more words. Do not need to write more words. More

by Nandysutfin
Recommend Dealer
Yes
Employees Worked With
Gary Minneman, Sr
August 11, 2020

Very friendly and upfront. Even though I didn’t buy quite yet I will come back when I am ready to buy my next vehicle More

by DBILLSONNY
Recommend Dealer
Yes
Employees Worked With
Aaron Pennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoexter
August 02, 2020

Excellent Service and Sales I now live 3 miles from another dealership but traveled 60 miles to Sunshine Toyota because of the service department, especially Courtney and David. More

by Antean31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee Alger, Dave Hoexter
July 25, 2020

Very pleased that they were to take care of the recalls that were necessary to bring me up to date. Thank you! This is where I purchased my vehicle. They have a great track record. I’ve had several Toyot More

by Janwhite
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Tire leaking air pressure. We called ahead to relay our problem. When we arrived, David knew just what we needed and took care of us immediately. The problem is solved! We exp More

by jfrobins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hoexter
June 16, 2020

My 40,000 maintenance was done with prompt and courteous efficiency. Proper measures were taken considering the current health situation and I felt the price was competitive and fair for the work done. Th More

by JimDandy
Recommend Dealer
Yes
Employees Worked With
Dave Hoexter
June 10, 2020

The dealership is very clean. Everyone is so helpful and friendly. Very enjoyable experience. If you have to wait for service this is really nice. More

by Tarpon302
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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