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315 Reviews of Sunshine Toyota - Service Center
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September 11, 2021
My appointment for an oil change and tire rotation was set for 2:00pm; arrived in plenty of time at 1:50pm, however car was not ready until 4:30pm. Part of the issue was for a replacement key, but not su set for 2:00pm; arrived in plenty of time at 1:50pm, however car was not ready until 4:30pm. Part of the issue was for a replacement key, but not sure of the other additional time needed to complete. More
by Karen
Employees Worked With
September 05, 2021
My vehicle was serviced quickly and washed. When I got home I couldn’t open the trunk no matter if the car was on or off. I checked the back window and it was latched . I called the dealershipx2 and le home I couldn’t open the trunk no matter if the car was on or off. I checked the back window and it was latched . I called the dealershipx2 and left messages x2 for service to call me back. I really needed to pack my trunk for a trip early the next morning, they have never called back. I couldn’t find the answers I needed with the manual so I googled it. It said to push the button inside of glove box. I finally found it using a flashlight pushing the button worked👏🏻 I wish they had called me back, I wasted an hour trying to figure it out🤨 More
by grammie.robin
Employees Worked With
September 05, 2021
They are thorough on doing their servicing and addressing any issues that I bring up about my car. They have a great waiting area with complimentary refreshments and entertainment. any issues that I bring up about my car. They have a great waiting area with complimentary refreshments and entertainment. More
by cshaird
Employees Worked With
August 26, 2021
This is a top-notch organization. We've dealt with them for years and we wouldn't want to go anywhere else but to Sunshine. They've made us raving fans! for years and we wouldn't want to go anywhere else but to Sunshine. They've made us raving fans! More
by LarryCanary939
July 21, 2021
We do business with service departments for 3 different brands of cars regularly and by far your service department. We have been doing business with you since we purchased our 2007 Pruis. We now have 35 brands of cars regularly and by far your service department. We have been doing business with you since we purchased our 2007 Pruis. We now have 352,200 miles on our Prius and we have always done business with Courtney Whalen. My wife loves Courtney and always walks away feeling good about her conversations with her. I have been in the automotive industry for 3.5 years now and work closely with our service department every day. So when I say Courtney is the greatest it should mean something. Thank you for your great service department and Courtney. More
by Mike Glazer
Employees Worked With
March 27, 2021
I bought a used Prius from a small dealer recently. It had the dashboard go completely dark suddenly. I called Courtney at Sunshine service and she was very helpful and made an appointment for service to had the dashboard go completely dark suddenly. I called Courtney at Sunshine service and she was very helpful and made an appointment for service to confirm her suspicion that the combination module was bad. Service confirmed the problem and they got it working again. Very professional and helpful. More
by ron
December 08, 2020
Sunshine Toyota is fast friendly and very high-quality I Sunshine Toyota is fast friendly and very high-quality I strongly recommend them Dave and Service was very attentive to my needs and showed me things Sunshine Toyota is fast friendly and very high-quality I strongly recommend them Dave and Service was very attentive to my needs and showed me things that needed to get done and gave me a great price on them More
by tom.perrone
Employees Worked With
Other Employees :
Brian Robins , Dave Hoexter , Cameron Robins
November 09, 2020
Service Department still excellent but so busy. A verbal Service Department still excellent but so busy. A verbal review, as in the past, of potential problems is helpful even though they are written down. Service Department still excellent but so busy. A verbal review, as in the past, of potential problems is helpful even though they are written down. More
by Jewel LaNoue
Employees Worked With
Sean Martin Technician , Dave Hoexter
September 23, 2020
I have never left a rating before. We are not impressed with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resol with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resolution. A little frustrating when we cannot intermittently put gas in our car because it flows right out of the filler and onto the ground as soon as you start to fill it. Extremely not environmentally friendly. And then we have go to the next pump or gas station hoping it will work. Now we need to bring it in again so someone else can look at it directly from Toyota. The last loaner literally had garbage in it and was not clean inside or out. Our car was returned to us without being washed. Multiple return calls as they stated were not made, so we had to do follow up calls because they did not make the calls when they said they would several times over the week that they had it. Once with me and at least twice with my wife. To help things, they did change our oil for free, so they do need credit for that at least. I think we got a lemon and we are no longer excited about our car nor about the dealer. I did not specifically rate a person because I will not leave a negative comment or rating about an individual. However, we are simply not impressed with the whole experience(s) at Sunshine. More
by ImaReviewer
Employees Worked With
September 03, 2020
I am very pleased with the service I get it’s sunshine Toyota every time. The customer service is always friendly, explanatory, and concerned with my waiting experience. My car is always finished in a r Toyota every time. The customer service is always friendly, explanatory, and concerned with my waiting experience. My car is always finished in a reasonable amount of time. More
by Lrp623
