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Sunshine Toyota - Service Center

Battle Creek, MI

4.3
313 Reviews

313 Reviews of Sunshine Toyota - Service Center

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September 05, 2021

My vehicle was serviced quickly and washed. When I got home I couldn’t open the trunk no matter if the car was on or off. I checked the back window and it was latched . I called the dealershipx2 and le More

by grammie.robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2021

They are thorough on doing their servicing and addressing any issues that I bring up about my car. They have a great waiting area with complimentary refreshments and entertainment. More

by cshaird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

This is a top-notch organization. We've dealt with them for years and we wouldn't want to go anywhere else but to Sunshine. They've made us raving fans! More

by LarryCanary939
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gessner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

We do business with service departments for 3 different brands of cars regularly and by far your service department. We have been doing business with you since we purchased our 2007 Pruis. We now have 35 More

by Mike Glazer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I bought a used Prius from a small dealer recently. It had the dashboard go completely dark suddenly. I called Courtney at Sunshine service and she was very helpful and made an appointment for service to More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Sunshine Toyota is fast friendly and very high-quality I Sunshine Toyota is fast friendly and very high-quality I strongly recommend them Dave and Service was very attentive to my needs and showed me things More

by tom.perrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Minneman Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Robins , Dave Hoexter , Cameron Robins
Jan 07, 2021 -

Sunshine Toyota responded

Thank you for your kind words and this wonderful review!

November 09, 2020

Service Department still excellent but so busy. A verbal Service Department still excellent but so busy. A verbal review, as in the past, of potential problems is helpful even though they are written down. More

by Jewel LaNoue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Martin Technician , Dave Hoexter
Jan 07, 2021 -

Sunshine Toyota responded

Thank you for your five-star review!

September 23, 2020

I have never left a rating before. We are not impressed with the service that we got from Sunshine Toyota. I understand that the problem is intermittent, but we have had it in three times now with no resol More

by ImaReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Sunshine Toyota responded

We apologize that you feel your experience with us was less than satisfactory. At Sunshine Toyota we take great pride in the work that we provide, and the level of service that our team demonstrates, and are extremely disappointed to hear that your experience with us has not met your expectations. If you have the time, please contact me directly to discuss this issue. Respectfully, Gary Minneman General Manager gary@sunshinetoyota.com (269) 965-1000

September 03, 2020

I am very pleased with the service I get it’s sunshine Toyota every time. The customer service is always friendly, explanatory, and concerned with my waiting experience. My car is always finished in a r More

by Lrp623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alysa Clines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hoexter
August 12, 2020

Everything was wonderful except they failed to wash the interior windshield😞 Do not need to write more words. Do not need to write more words. More

by Nandysutfin
Recommend Dealer
Yes
Employees Worked With
Gary Minneman, Sr
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