315 Reviews of Sunshine Toyota - Service Center
Oil change I was greeted upon arrival and checked in at the counter. Then proceeded inside to use the restroom which was clean and smelled pleasant. I then went I was greeted upon arrival and checked in at the counter. Then proceeded inside to use the restroom which was clean and smelled pleasant. I then went to the counter for coffee and although tempted by the fresh donuts did not eat one. After my vehicle was serviced Dave quoted me a price for a new set of tires and recommended I replace the cabin air filter which I did. Thanks Dave for the great care More
Applying paint sealant An appointment was easily made, and I was advised the procedure would take approximately one hour. I arrived on time, and was greeted by a friendly s An appointment was easily made, and I was advised the procedure would take approximately one hour. I arrived on time, and was greeted by a friendly service dept employee, Alysa, checked in and told I could wait in the customer lounge. The lounge was comfortable, with light snacks and reading material available. In approximately fifty minutes Alysa came in, advised me my 2014 Highlander was finished and ready to go. The vehicle looked great, like the day I first saw it. As promised, I was on my way about an hour later, a very satisfied Sunshine Toyota customer. More
Wonderful Dealership Excellent and friendly service from everyone I met and interacted with. Work was done with quality care and I'm sure to Toyota procedures. There is Excellent and friendly service from everyone I met and interacted with. Work was done with quality care and I'm sure to Toyota procedures. There is always coffee, soft drinks and snacks available for customers while they await their vehicle's service. I also appreciate that my car is washed and dried as part of the service. Thank you More
RAV 4 Drip Roof Drip Mold Repair The driver's side drip mold came loose and blew off at some point. Was in and out very quickly while the piece was replaced under warranty. As usual The driver's side drip mold came loose and blew off at some point. Was in and out very quickly while the piece was replaced under warranty. As usual everyone I dealt with was very friendly and professional! This dealership is top notch at all levels. More
Oil Change and minor interior repair Brought the van in for an oil change, tire rotation and repair to lower charging port. All services were completed quickly, in fact much faster than t Brought the van in for an oil change, tire rotation and repair to lower charging port. All services were completed quickly, in fact much faster than the stated time when we dropped it off. We have had our communication issues to date, but I am satisfied with the willingness of the Sunshine staff to listen and work towards a resolution to our concerns. More
Better than expected. After a quick, professional, "check in" for scheduled maintenance, I moved into the well stocked (snacks and beverages) lounge/waiting area. I was a After a quick, professional, "check in" for scheduled maintenance, I moved into the well stocked (snacks and beverages) lounge/waiting area. I was able to connect my business computer to the dealership's wifi and get 45 minutes of work done while I waited. When the maintenance was completed, a person called my name and personally explained the paperwork and service. The overall experience was excellent and I left with a freshly washed car on top of that. More
Maintenance check Quick, dependable service. Up front communications of findings. On-time completion. Courtesy rides to and from work make service convenient! Aweso Quick, dependable service. Up front communications of findings. On-time completion. Courtesy rides to and from work make service convenient! Awesome customer service from Courtney, as always! More
Check in smooth, timely service The time frame I was given was accurate within 5 minutes, the vehicle was returned clean and I was treated with respect by the service rep, David. I The time frame I was given was accurate within 5 minutes, the vehicle was returned clean and I was treated with respect by the service rep, David. I appreciate the coffee and snacks provided while we wait for the car. More
Excellent Courtney and Dave in the Service Department are true professionals and always treat my wife and me as if we were their favorite customers. The rest o Courtney and Dave in the Service Department are true professionals and always treat my wife and me as if we were their favorite customers. The rest of the staff is always courteous and helpful. More
Comfortable waiting room, personable staff. Had a cup of Joe, fresh piece of fruit, checked out the new car showroom, treated well by staff. Watched them take care of the other customers in the Had a cup of Joe, fresh piece of fruit, checked out the new car showroom, treated well by staff. Watched them take care of the other customers in the showroom. Good experience. No hassle. It’s why I make the drive from Lansing. 👍👍👍👍👍 More