Sunshine Toyota

The staff at Sunshine Toyota are friendly and the facility is clean, including waiting areas and bathrooms. Communication, however, between staff members and customers needs to be improved. We had facility is clean, including waiting areas and bathrooms. Communication, however, between staff members and customers needs to be improved. We had multiple issues between our sales person and ourselves and the sales person and the manager. We were unable to take our new car home right away due to policies with payment that weren’t made clear at the beginning. A payment structure that had been fine at other dealerships was not cleared at Sunshine; that is understandable, but frustrating when not stated ahead of time. This resulted in multiple multi-hour trips to the dealership, since we aren’t local. As customers, we only navigate buying new vehicles, every few years or more. Sunshine Toyota does this process every day and should be willing to assist customers, making it as clear and easy to navigate as possible. To end on a positive note: Angel detailed the used car before I picked it up and did an amazing job - it felt like new! More

Great dealership and John Gessner was an outstanding sales person. He went the extra mile to find and show me different Toyota models that interested me. He was not pushy but patient in helping me. sales person. He went the extra mile to find and show me different Toyota models that interested me. He was not pushy but patient in helping me. More

Tim was very easy to work with. Made us feel right at home. He is very personable and actually enjoyed working with him. Good job, Tim!!!!! Made us feel right at home. He is very personable and actually enjoyed working with him. Good job, Tim!!!!! More

Great experience. Salesperson was knowledgeable. Finance person was helpful. Would go there for a car again. Salesperson was knowledgeable. Finance person was helpful. Would go there for a car again. More

Our recent experience purchasing a pre-owned Toyota Highlander from Sunshine Toyota in Battle Creek was fantastic. John did a terrific job helping us though the whole process and answering all of our q Highlander from Sunshine Toyota in Battle Creek was fantastic. John did a terrific job helping us though the whole process and answering all of our questions and addressing any concerns. Everyone we interacted with at the dealership were friendly, proffessional and went out of there way to assist us. We are very pleased with our purchase and would definitely recommend Sunshine Toyota to anyone looking to purchase a new or pre-owned car or truck. Thank you to everyone at Sunshine Toyota for proving, great customer service and satisfaction is still alive and well. Charles & Joyce F. More

Efficient looked for the best deal through Toyota. Not pushy salesperson But friendly and warm. Liked their customer service approach. Not pushy salesperson But friendly and warm. Liked their customer service approach. More

The associates greeted you like family, they made you feel at home, and made my buying my truck a breeze. I would highly recommend Sunshine Toyota 🌞 feel at home, and made my buying my truck a breeze. I would highly recommend Sunshine Toyota 🌞 More

My wife and I have been dealing with this dealership for quite some time now and I love working with them! My sales associate Zach Brown always takes such great care of me as does all of the support person quite some time now and I love working with them! My sales associate Zach Brown always takes such great care of me as does all of the support personnel. More

Tim Robertson was right there ready to engage us for our visit, which was intended to be "looking and driving" only. He was the perfect mix of sales and openness about vehicles available. The day ended with visit, which was intended to be "looking and driving" only. He was the perfect mix of sales and openness about vehicles available. The day ended with us getting a beautiful RAV4 Hybrid- and being very thankful for Tim's work, along with Adrian, who helped with showing the internal functions (many GREAT buttons!) and Bill and Justin, who helped us get all documents signed. It was quite late in the day, but they stayed after hours to make sure we were all set. We will return to Sunshine Toyota and give high recommendations to everyone we know- Thank you, Tim! and thank you, Toyota. More

Mr. Robertson has exceptional customer skills, and did exactly what he said he would do. In addition, he got me exactly what I asked for. exactly what he said he would do. In addition, he got me exactly what I asked for. More