
Sunset Volkswagen
Sarasota, FL
Filter Reviews by Keyword
By Type
150 Reviews of Sunset Volkswagen
From the time we contacted the dealer, and spoke with Rosse Rojas (Sales Associate) the process for obtaining a new vehicle was simple from start to finish. Rosse's great customer service and professiona Rosse Rojas (Sales Associate) the process for obtaining a new vehicle was simple from start to finish. Rosse's great customer service and professionalism created an enjoyable experience at Sunset Volkswagen of Sarasota. We wish Rosse a continuous success and a great future within the Organization. Thank you Bradley Silver (Sales Manager), Cordell Johnson (Finance Manager) and special thanks to the General Manager Mauricio Sanchez for your personal approach and diligence to make this deal happen the best way. We are very grateful and happy with our new car. We will definitely recommend to family and friends. More
Prior to purchasing my car the service was wonderful then everything changed once I bought it. I kept getting notices regarding my trade in. I left many messages for various people at the dealership over se everything changed once I bought it. I kept getting notices regarding my trade in. I left many messages for various people at the dealership over several weeks, all with no response. I had to call Volkswagen the company to file a complaint in order to get a call back. Finally got a callback from my sales person to which he told me he would check into it and get back to me. Several weeks prior he had told me that. I would never own another Volkswagen let alone give them my business. More
After 2 days of test driving and negotiations, I finally have my new 2024 Jetta SE. Thank you to Susanne, Brian, and Matt for helping make my new ride a reality! have my new 2024 Jetta SE. Thank you to Susanne, Brian, and Matt for helping make my new ride a reality! More
Sunset VW have great personnel. Michael Jarman was friendly, helpful and very professional. Samantha was very thorough in explaining all the paperwork. Michael Jarman was friendly, helpful and very professional. Samantha was very thorough in explaining all the paperwork. More
Brought our VW Tiguan in for 40K service, Jason, our service advisor, was professional and patient while answering all of our questions. He contacted us to let us know status of work and cost, and once service advisor, was professional and patient while answering all of our questions. He contacted us to let us know status of work and cost, and once again when service was complete. Very helpful guy and a great addition to your Service team. More
They pulled through getting an issue on my GTI fixed causing a coolant leak at the return on the motor. Walter was a great advisor and Brayden was an excellent tech. causing a coolant leak at the return on the motor. Walter was a great advisor and Brayden was an excellent tech. More