Back

Sunset Volkswagen

Sarasota, FL

4.5
150 Reviews

5005 S Tamiami Trail

Sarasota, FL

34231

Directions

By Type

150 Reviews of Sunset Volkswagen

November 18, 2022

Today I went to buy my dream van and Tom Shelby was my consultant and he was very polite, understanding, kind and gave me all the information that I need . So thanks Tom , my daughter will definitely come More

by Michelledc1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Selby
Nov 25, 2022 -

Sunset Volkswagen responded

Hello, thanks for taking the time to leave us a five-star review!

July 29, 2022

I had a pleasure of buying a used car from Sunset VW. Everything was straight forward: Internet price + initially disclosed dealer fee. I couldn't ask for more from my sales consultant Thomas Selby and More

by Pavel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Selby, Rob Sanchez
Sep 13, 2022 -

Sunset Volkswagen responded

We truly appreciate the five-star review!

July 27, 2022

Always a happy experience to have vehicle serviced. Service rep very professional. Check out always easy and efficient Thank you More

by Marypopup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 13, 2022 -

Sunset Volkswagen responded

Thanks for leaving us a five-star review!

July 01, 2022

Sales Mgr was terrible to deal with we waited 3 hours for no result sale More

by Marc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
June 05, 2022

Sunset always provides good service for my GTI and Steve the service representative is excellent to work with. For some reason this time at pickup all my settings were changed so I had to reset clock, units More

by U2bewise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 23, 2022

Prompt and excellent service. Exceeded expectations and communications were always timely. Kudos to Steve and his team at VW service. More

by RAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 13, 2022

Very quick service, no complaints whatsoever. Steve was amazing to work with and speaking to the other advisor’s I can tell everyone there is very nice and thorough More

by Andrew P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 19, 2022 -

Sunset Volkswagen responded

Hi Andrew, thanks for taking the time to leave us a five-star review. We truly appreciate the feedback!

May 05, 2022

Very friendly and efficient. Steve is always professional and explains service in detail. Always receive good service. More

by Ttaylorshelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 05, 2022 -

Sunset Volkswagen responded

Thanks for taking the time to leave us the awesome five-star review!

May 04, 2022

Service was very nice. I felt very well taken care of and they did everything they needed to and also answered my concerns due to a check engine light which was taken care More

by dstrauch59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 05, 2022 -

Sunset Volkswagen responded

Hello, thanks for taking the time to leave us a positive review!

April 29, 2022

I would’ve left five stars if not for the service gentleman that helps me. He tried to charge me for something that they did not do. He tried to charge me for changing my battery with they did not ch More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge
May 05, 2022 -

Sunset Volkswagen responded

Hello, thanks for taking the time to leave us a review. We do apologize that your experience with us was not five-stars. Please feel free to give our Service Manager, Giovanni Reho, a call if you would like to discuss your visit. he can be reached at (941) 923-1700. Again, we do apologize.

2
...