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Sunset Ford of Waterloo - Service Center
Waterloo, IL
486 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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486 Reviews of Sunset Ford of Waterloo - Service Center
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August 25, 2023
Lonnie is great to work with, she goes the extra mile and I wouldn't go anywhere else for service. I wouldn't go anywhere else for service. More
by bbtbskn
Verified CustomerEmployees Worked With
August 19, 2023
The lack of a porter shows. Nobody double checks things before they are put out on the lot when done. Being told my vehicle was fixed and it wasn’t was upsetting. The total was Nobody double checks things before they are put out on the lot when done. Being told my vehicle was fixed and it wasn’t was upsetting. The total was also upsetting for the repair. More
by tagne125
Employees Worked With
August 15, 2023
Lonnie is great to work with. Good communication about repairs and timeframes and accurate estimates. Good communication about repairs and timeframes and accurate estimates. More
by jeff
Employees Worked With
August 14, 2023
Great status updates and explanations of repair costs, was able to quickly schedule an appointment. was able to quickly schedule an appointment. More
by ggrebing
Employees Worked With
August 13, 2023
Great service. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. Kept me informed of progress. Needed nee battery, quickly installed. Balanced my tires. More
by Mob
August 10, 2023
Service center I text a lot, so asked her to send me about my truck and when can pick it up. Very polite and great communitarian. about my truck and when can pick it up. Very polite and great communitarian. More
by STORMYDK
August 08, 2023
You kept me informed every step of the way and provided great service in a timely manner great service in a timely manner More
by CHUCK.FLOARKE
Employees Worked With
August 07, 2023
Personable. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. . very helpful answered all our questions.. made us great deal definitely would use Sunset Ford of waterloo again. More
by Geoguy77 Marty
Employees Worked With
Adrian Fitch and Kyle Brewer, Perry Webb
August 04, 2023
Lonnie was awesome and easy to communicate with. All my vehicular needs were met efficiently, effectively and pleasantly. All my vehicular needs were met efficiently, effectively and pleasantly. More
by J.WHITFIELD97
Employees Worked With
August 02, 2023
Lonnie in service was absolutely great to work with. Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverag Her and the tech did a great job diagnosing my vehicle getting the repair completed and working with both ford warranty and the aftermarket coverage to cover out of pocket cost More
by B.ellis86
Employees Worked With
