Sunset Ford of Waterloo - Service Center

They were very friendly and helped me decide what I all needed. I couldn’t have asked for more. needed. I couldn’t have asked for more. More

Been coming here for yrs. Bought & own several auto’s from Sunset in Waterloo, IL. Staff is always friendly & helpful. Had a few emergencies in the past & Sunset was there Bought & own several auto’s from Sunset in Waterloo, IL. Staff is always friendly & helpful. Had a few emergencies in the past & Sunset was there to help. Just had a head-on collision. My Ford Fusion Titanium was totaled. The car saved my life. Because of another driver not paying attention, I now had no car. Had to purchase a used Fusion, since they are not made any longer. It’s the last year made. I feel safe! Was missing a fob. Danielle was quick to order me another & had it programmed by Dustin the next day. Great job. That’s Sunset, they are on the ball👍🏻👏 More

Lady at service desk was friendly and knowledgeable. Fast service from the service department . Great job! Fast service from the service department . Great job! More

My advisor, Danielle, very pleasant and the work done in a timely manner. Will return. a timely manner. Will return. More

People were very friendly and helpful. Explained everything. Was thorough in explaining everything. Thanks for a great job Explained everything. Was thorough in explaining everything. Thanks for a great job More

Very nice and clean dealership with people kind courteous and professional. Corrected my concerning a timely manner! and professional. Corrected my concerning a timely manner! More

As always great service professional clean and friendly from start to finish will always take my cars here from start to finish will always take my cars here More

Very nice and curdest,professinal,very clean place,every person I delt with scemed to know there jod very well,and Joe Hill the salesman is very good person I delt with scemed to know there jod very well,and Joe Hill the salesman is very good More

Did work in good time. Wait time was normal clean are to wait in good job. Wait time was normal clean are to wait in good job. More

My last experience with Sunset Ford went pretty well. I was notified that we needed a cabin filter when I checked the filter there was a V in it. It was put in incorrectly last time. I was notified that we needed a cabin filter when I checked the filter there was a V in it. It was put in incorrectly last time. More