Sunset Ford of Waterloo - Service Center

Very professional and transparent! Would definitely recommend! Danielle communicated every step of the way! Thanks Would definitely recommend! Danielle communicated every step of the way! Thanks More

The two young ladies at the check in desk were great. Very helpful. Outgoing. Professional. Very helpful. Outgoing. Professional. More

Employees at the service desk were very friendly and helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition o helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition of my battery. Everything was very clean in the service drop off area and waiting room. More

Courteous as usual. I was able to spray with the person I needed to and received the appropriate information. I was able to spray with the person I needed to and received the appropriate information. More

Everyone is very friendly. Danielle ( Service Manager) is very knowledgeable and does a great job of keeping you up to date as to how your service is progressing. I would recom Danielle ( Service Manager) is very knowledgeable and does a great job of keeping you up to date as to how your service is progressing. I would recommend your service department to anyone! More

I made an appt for an oil change, quick checkin and service time. Staff was friendly. service time. Staff was friendly. More

Attentive, knowledgeable staff. Flexible appointment scheduling. Excellent vehicle service and post-service communication. Thank you Flexible appointment scheduling. Excellent vehicle service and post-service communication. Thank you More

They were very friendly and helped me decide what I all needed. I couldn’t have asked for more. needed. I couldn’t have asked for more. More

Been coming here for yrs. Bought & own several auto’s from Sunset in Waterloo, IL. Staff is always friendly & helpful. Had a few emergencies in the past & Sunset was there Bought & own several auto’s from Sunset in Waterloo, IL. Staff is always friendly & helpful. Had a few emergencies in the past & Sunset was there to help. Just had a head-on collision. My Ford Fusion Titanium was totaled. The car saved my life. Because of another driver not paying attention, I now had no car. Had to purchase a used Fusion, since they are not made any longer. It’s the last year made. I feel safe! Was missing a fob. Danielle was quick to order me another & had it programmed by Dustin the next day. Great job. That’s Sunset, they are on the ball👍🏻👏 More

Lady at service desk was friendly and knowledgeable. Fast service from the service department . Great job! Fast service from the service department . Great job! More