Sunset Ford of Waterloo - Service Center

Got me in quick. Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire when they took it from the garage to the service center and even Repaired the tire free of charge for me. Excellent service More

Service has always been done on time and done correctly. They keep the shop very clean and neat. They keep the shop very clean and neat. More

Casey was so helpful. She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! Sh She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! She was amazing. More

Very professional and transparent! Would definitely recommend! Danielle communicated every step of the way! Thanks Would definitely recommend! Danielle communicated every step of the way! Thanks More

The two young ladies at the check in desk were great. Very helpful. Outgoing. Professional. Very helpful. Outgoing. Professional. More

Employees at the service desk were very friendly and helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition o helpful. May you feel good about coming in. When my vehicle was finished, the technician came into the waiting room and told me about the condition of my battery. Everything was very clean in the service drop off area and waiting room. More

Courteous as usual. I was able to spray with the person I needed to and received the appropriate information. I was able to spray with the person I needed to and received the appropriate information. More

Everyone is very friendly. Danielle ( Service Manager) is very knowledgeable and does a great job of keeping you up to date as to how your service is progressing. I would recom Danielle ( Service Manager) is very knowledgeable and does a great job of keeping you up to date as to how your service is progressing. I would recommend your service department to anyone! More

I made an appt for an oil change, quick checkin and service time. Staff was friendly. service time. Staff was friendly. More

Attentive, knowledgeable staff. Flexible appointment scheduling. Excellent vehicle service and post-service communication. Thank you Flexible appointment scheduling. Excellent vehicle service and post-service communication. Thank you More