Sunset Ford of Waterloo - Service Center

I like the dealership however not happy about the recent email about diagnostic repairs. Not your fault per day but your problems can potentially become my problem s which is concerning. To this point deal email about diagnostic repairs. Not your fault per day but your problems can potentially become my problem s which is concerning. To this point dealer has provided good service though. More

The pleasant people on the service department and the speed to which the work was done speed to which the work was done More

They did my oil change and rotated my tires. They were courteous and punctual. I would recommend sunset ford. They were courteous and punctual. I would recommend sunset ford. More

Service department was courteous and prompt in taking care of maintenance we requested. Kept us informed with progress and follow up on parts on back order care of maintenance we requested. Kept us informed with progress and follow up on parts on back order More

Always greet with smile,polite courteous great at their job helpful listen and focus on you. job helpful listen and focus on you. More

The team was incredibly friendly and willing to humor me about trying to replicate the issue I was having. about trying to replicate the issue I was having. More

Hours are not convenient. Service and people are fine. Usually I have to take a day off to have service Service and people are fine. Usually I have to take a day off to have service More

Got me in quick. Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire Excepted us from Mertz Ford in Millstadt. Had to change because they closed down. Worked on my Car and when they finished they had a nail in the tire when they took it from the garage to the service center and even Repaired the tire free of charge for me. Excellent service More

Service has always been done on time and done correctly. They keep the shop very clean and neat. They keep the shop very clean and neat. More

Casey was so helpful. She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! Sh She went above and beyond finding what I was asking for. She then worked diligently to see if she could accommodate my request at a lower cost! She was amazing. More