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Sunset Ford of Waterloo
Waterloo, IL
1,878 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,878 reviews
Verified Customer
November 10, 2021
Absolutely perfect! Kyle and bob did an outstanding job helping with payments we wanted. On the only vehicle we were interested in! This is my second vehicle with Waterloo, and Kyle himself! Couldn’t have helping with payments we wanted. On the only vehicle we were interested in! This is my second vehicle with Waterloo, and Kyle himself! Couldn’t have asked for better service More
by Jenasis
November 09, 2021
Kyle Brewer is the best, he even helped me get my camera adjusted! Go see him or Danielle who also assisted with getting the repair done in a timely manner. Thank you!! Sunset Ford is the best! adjusted! Go see him or Danielle who also assisted with getting the repair done in a timely manner. Thank you!! Sunset Ford is the best! More
by johnfalkner1912
Employees Worked With
October 29, 2021
very helpful explaining what the problem is and getting very helpful explaining what the problem is and getting your Vehicles fixed I. A timely manner very helpful explaining what the problem is and getting your Vehicles fixed I. A timely manner More
by Escape17
Employees Worked With
Danielle Jansen
October 28, 2021
We had a great experience at Sunset Ford. Kyle is an excellent salesman. I would highly recommend Kyle and Sunset Ford for your next vehicle purchase. excellent salesman. I would highly recommend Kyle and Sunset Ford for your next vehicle purchase. More
by jjbrennan40
Employees Worked With
October 28, 2021
Top of the line! Kyle and Bill are excellent! Entire office was responsive and helpful! I can’t believe e the awesome vehicle we bought. Ford continues to build excellence! office was responsive and helpful! I can’t believe e the awesome vehicle we bought. Ford continues to build excellence! More
by Rich and Mel
Employees Worked With
