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Sunset Ford of Waterloo
Waterloo, IL
1,941 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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August 25, 2012
Could not have had a better experience buying a new car. Worked with Bret Bergmann at Sunset in Waterloo and finished up the transaction with Mike Carr. Stopped in one evening after hours and my wife picke Worked with Bret Bergmann at Sunset in Waterloo and finished up the transaction with Mike Carr. Stopped in one evening after hours and my wife picked the car we wanted :) and the next day stopped by and asked Brett to figure up his best deal and we were done. A great price on a great car. Thanks Sunset! Looking forward to all the free car washes and some great service from Rob in the service department as before. Sorry, though, our last Focus lasted 12 years and 200k miles. May be a while before our next purchase! More
by DougGWaterloo
Employees Worked With
Brett, Mike and Rob, Brett Bergman, Mike Carr
