Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Brett is good sales person we always see him, just purchase our 4th car from him, very honest easy to work with, and will go above and beyond to make the deal work. purchase our 4th car from him, very honest easy to work with, and will go above and beyond to make the deal work. More
Needed a car since mine would have been too costly to repair. I wanted a larger vehicle but I was not able to obtain a used car loan. George Schneider and Mike Carr went out of their way to get me appr repair. I wanted a larger vehicle but I was not able to obtain a used car loan. George Schneider and Mike Carr went out of their way to get me approved for a new car which I was excited about. Please thank the lady Mike worked with at Ford Credit for getting me into the Focus. I now feel comfortable driving my 85 miles round trip per day for work with no fear of breaking down on the highway. The gas mileage is around 34 mpg so I don't have to stop to fuel up every three days. Thanks again to everyone being so kind. Elaine Keys More
I came to Brett, who is a great friend of mine, hoping he could help me out. I had a Jeep that I wanted to trade in. Brett went above and beyond the normal call of duty to help me out. My parents were wit could help me out. I had a Jeep that I wanted to trade in. Brett went above and beyond the normal call of duty to help me out. My parents were with me and he made them feel so welcome and at home at the dealership. Brett is an excellent salesman that doesn't push his customers. He got me into an amazing Fusion that I have fallen in love with. Thank you to Brett and the Waterloo team for the great service and experience. My parents still comment on how wonderful Brett was with us. More
I promised my hubby that once our Ford Fusion (also bought at Sunset in Waterloo) was paid off, we would buy him a new truck. Our 2009 Fusion has not given us a bit of trouble. I am sure the mammoth bought at Sunset in Waterloo) was paid off, we would buy him a new truck. Our 2009 Fusion has not given us a bit of trouble. I am sure the mammoth new 2012 F350 truck will give Brian the same satisfaction my car gives me. Brian has now promised me that once the truck is paid off, I get another new car. Sunset Ford in Waterloo is trustworthy. I have no doubt that when the time comes for us to "trade-in" our Fusion, we will go to Brett or Bob at Sunset Ford. We are extremely impressed with the knowledge and honesty of Sunset Ford in Waterloo. If a person needs/wants a car or truck, I encourage him/her to visit Sunset Ford in Waterloo. ---And receive free car washes to boot! Sincerely, Brian & Ruth Allen Proud owners of a 2009 Fusion (bought new) and brand new owners of a 2012 F350 (my hubby's deam-truck) THANK YOU SUNSET FORD IN WATERLOO!! More
The overall experience was exceptional. I never felt as if I was being pressured to buy. These guys made the experience as easy as buying a loaf of bread. The owner even came out to introduce himself and w if I was being pressured to buy. These guys made the experience as easy as buying a loaf of bread. The owner even came out to introduce himself and was a gentleman, just like the other employees. I felt as if the red carpet was being rolled out for my wife and I. The experience was so great, I even went back to Bob to purchase another vehicle for my wife three weeks later. This experience was just as easy as the first one. I never felt that anxiety or "on edge" feeling from these guys. These guys were so great, I will be sending my family and friends to Sunset Ford of Waterloo to see Bob, Mike and Pete. Thanks again guys! More
My wife and I have been taking Our 2007 Freestyle to Sunset Waterloo for all our service needs. Robb is the best. He is very trustworthy and the nicest guy you can meet. We decided to trade our freestyl Sunset Waterloo for all our service needs. Robb is the best. He is very trustworthy and the nicest guy you can meet. We decided to trade our freestyle in. For us there was no other decision than to buy at Sunset Waterloo. thats when we met Jerry Edwards. What a guy. No High pressure. We drove a bunch of cars and finally decided to buy an Escape. It was a pre-owned. Great price, great trade in price, and an excellent experience. Jerry proved to be the " MAN". Took his time with us and listened to our needs and made great suggestions. So far thats two good guys. Then we met Mike Rich, and Mike Carr. Again two more nice guys. How good can it get. We have bought a lot of cars in our 42 year married life. This is one of the best experiences we have ever had. Pleasant from the beginning to the delivery. Jerry "the man" even let me watch the Billikens in the playoffs. Doesn't get any better than that. Made some new friends. I could go on but hope you get the picture. If you want to get treated with respect and professionalism, then truly don't close the deal til Sunset. Sunset Waterloo that is. Thanks guys. P S free coffee. Chuck and Linda More
Could not have had a better experience buying a new car. Worked with Bret Bergmann at Sunset in Waterloo and finished up the transaction with Mike Carr. Stopped in one evening after hours and my wife picke Worked with Bret Bergmann at Sunset in Waterloo and finished up the transaction with Mike Carr. Stopped in one evening after hours and my wife picked the car we wanted :) and the next day stopped by and asked Brett to figure up his best deal and we were done. A great price on a great car. Thanks Sunset! Looking forward to all the free car washes and some great service from Rob in the service department as before. Sorry, though, our last Focus lasted 12 years and 200k miles. May be a while before our next purchase! More