Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The atmosphere and staff were very friendly, I can actually say that this was the most pleasant time I ever have had in buying a new vechile. No pressure and very fair deal. actually say that this was the most pleasant time I ever have had in buying a new vechile. No pressure and very fair deal. More
I've had good service at other Ford dealers in the past, but since living in this area for the past eight years I now KNOW what good service is, thanks to Robb and the tech who regularly cared for my past, but since living in this area for the past eight years I now KNOW what good service is, thanks to Robb and the tech who regularly cared for my vehicles. More
This dealership and it's employees are really great! We have been back a second time to buy a used vehicle for our daughter. Both of the cars we have bought have been so cute and run perfect. Thanks to We have been back a second time to buy a used vehicle for our daughter. Both of the cars we have bought have been so cute and run perfect. Thanks to Brett for working so hard for us and to Mike in financing for being on top of things! Very nice experience!!! Thanks, we will definitely be back!!! More
I recently purchased a used Ford Fusion from Sunset. The dealer was very flexible to work around my schedule and within my budget. I didn't not feel pressured or rushed to make a purchase. Jerry Edwards pro dealer was very flexible to work around my schedule and within my budget. I didn't not feel pressured or rushed to make a purchase. Jerry Edwards provided excellent customer service and was able to answer all of my questions and concerns. The finance department also provided an excellent service and options. I will definitely consider Sunset for my next vehicle. More
Had a good experience at Sunset Ford of Waterloo. Jerry was very helpful in locating the right vehicle and I was happy with the process. The whole vehicle buying experience went well (as well as a car buyi was very helpful in locating the right vehicle and I was happy with the process. The whole vehicle buying experience went well (as well as a car buying experience can be) and I will return to this dealership in the future if or when I start looking to purchase again. More
Jerry Edwards at Sunset Ford-Waterloo did an excellent job, answered all my questions and followed-through on everything I requested. He earned the sale and my business. job, answered all my questions and followed-through on everything I requested. He earned the sale and my business. More
Earlier this month I decided it was time to replace my 1999 Dodge Neon (216,000 miles!). I contacted GM, Toyota, Nissan, and Hyundai dealers in South St. Louis County and the Sunset Ford dealer in Waterl 1999 Dodge Neon (216,000 miles!). I contacted GM, Toyota, Nissan, and Hyundai dealers in South St. Louis County and the Sunset Ford dealer in Waterloo. My contact person at Sunset (Jerry Edwards) was head and shoulders above my contacts at the other dealers. Unlike the other salesmen, he never tried to pressure me via the phone or email. He just showed me the Ford Focus that I was interested in and answered all of the questions that I had. He managed to find the exact color and model of the Focus that wanted. I stopped by twice for test drives (once without advance warning) and both times he had me out on the road in a matter of minutes. I am 62 years old, and Jerry is the BEST salesman I have ever worked with. I purchased the Focus last Friday, and I can say that the next time I purchase a vehicle (probably for my granddaughter in a couple of years), it will be through Jerry at Sunset Ford. He is the BEST! More
My wife and I were looking for a second vehicle and through auto trader we saw a few we were interested in but when we went to Sunset Ford in Waterloo we met Brett Bergman and Mike Rich we had our mind through auto trader we saw a few we were interested in but when we went to Sunset Ford in Waterloo we met Brett Bergman and Mike Rich we had our minds on a truck they found us a 2008 Honda Ridgeline with low miles very clean nice color and pretty much everything we wanted. the "WHY" we bought from them because it was so easy to talk to them. we test drove the vehicle had questions that were answered quickly and easily We went home thought about it and the next day purchased the vehicle walked in signed a few papers and was ready to GO!!!! don't understand most car dealers Here is my monthly payment match it or Im leaving and they did with a simple handshake! More
normally i prefer getting teeth pulled to going car shopping, but Sunset Ford and especially George Schneider made this trip virtually painless!! I told them exactly what i wanted, was expecting to ge shopping, but Sunset Ford and especially George Schneider made this trip virtually painless!! I told them exactly what i wanted, was expecting to get the runaround but they and he were upfront with pricing and trade in offer More