Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I recently purchased a used Ford Fusion from Sunset. The dealer was very flexible to work around my schedule and within my budget. I didn't not feel pressured or rushed to make a purchase. Jerry Edwards pro dealer was very flexible to work around my schedule and within my budget. I didn't not feel pressured or rushed to make a purchase. Jerry Edwards provided excellent customer service and was able to answer all of my questions and concerns. The finance department also provided an excellent service and options. I will definitely consider Sunset for my next vehicle. More
Had a good experience at Sunset Ford of Waterloo. Jerry was very helpful in locating the right vehicle and I was happy with the process. The whole vehicle buying experience went well (as well as a car buyi was very helpful in locating the right vehicle and I was happy with the process. The whole vehicle buying experience went well (as well as a car buying experience can be) and I will return to this dealership in the future if or when I start looking to purchase again. More
Jerry Edwards at Sunset Ford-Waterloo did an excellent job, answered all my questions and followed-through on everything I requested. He earned the sale and my business. job, answered all my questions and followed-through on everything I requested. He earned the sale and my business. More
Earlier this month I decided it was time to replace my 1999 Dodge Neon (216,000 miles!). I contacted GM, Toyota, Nissan, and Hyundai dealers in South St. Louis County and the Sunset Ford dealer in Waterl 1999 Dodge Neon (216,000 miles!). I contacted GM, Toyota, Nissan, and Hyundai dealers in South St. Louis County and the Sunset Ford dealer in Waterloo. My contact person at Sunset (Jerry Edwards) was head and shoulders above my contacts at the other dealers. Unlike the other salesmen, he never tried to pressure me via the phone or email. He just showed me the Ford Focus that I was interested in and answered all of the questions that I had. He managed to find the exact color and model of the Focus that wanted. I stopped by twice for test drives (once without advance warning) and both times he had me out on the road in a matter of minutes. I am 62 years old, and Jerry is the BEST salesman I have ever worked with. I purchased the Focus last Friday, and I can say that the next time I purchase a vehicle (probably for my granddaughter in a couple of years), it will be through Jerry at Sunset Ford. He is the BEST! More
My wife and I were looking for a second vehicle and through auto trader we saw a few we were interested in but when we went to Sunset Ford in Waterloo we met Brett Bergman and Mike Rich we had our mind through auto trader we saw a few we were interested in but when we went to Sunset Ford in Waterloo we met Brett Bergman and Mike Rich we had our minds on a truck they found us a 2008 Honda Ridgeline with low miles very clean nice color and pretty much everything we wanted. the "WHY" we bought from them because it was so easy to talk to them. we test drove the vehicle had questions that were answered quickly and easily We went home thought about it and the next day purchased the vehicle walked in signed a few papers and was ready to GO!!!! don't understand most car dealers Here is my monthly payment match it or Im leaving and they did with a simple handshake! More
normally i prefer getting teeth pulled to going car shopping, but Sunset Ford and especially George Schneider made this trip virtually painless!! I told them exactly what i wanted, was expecting to ge shopping, but Sunset Ford and especially George Schneider made this trip virtually painless!! I told them exactly what i wanted, was expecting to get the runaround but they and he were upfront with pricing and trade in offer More
Brett is good sales person we always see him, just purchase our 4th car from him, very honest easy to work with, and will go above and beyond to make the deal work. purchase our 4th car from him, very honest easy to work with, and will go above and beyond to make the deal work. More
Needed a car since mine would have been too costly to repair. I wanted a larger vehicle but I was not able to obtain a used car loan. George Schneider and Mike Carr went out of their way to get me appr repair. I wanted a larger vehicle but I was not able to obtain a used car loan. George Schneider and Mike Carr went out of their way to get me approved for a new car which I was excited about. Please thank the lady Mike worked with at Ford Credit for getting me into the Focus. I now feel comfortable driving my 85 miles round trip per day for work with no fear of breaking down on the highway. The gas mileage is around 34 mpg so I don't have to stop to fuel up every three days. Thanks again to everyone being so kind. Elaine Keys More
I came to Brett, who is a great friend of mine, hoping he could help me out. I had a Jeep that I wanted to trade in. Brett went above and beyond the normal call of duty to help me out. My parents were wit could help me out. I had a Jeep that I wanted to trade in. Brett went above and beyond the normal call of duty to help me out. My parents were with me and he made them feel so welcome and at home at the dealership. Brett is an excellent salesman that doesn't push his customers. He got me into an amazing Fusion that I have fallen in love with. Thank you to Brett and the Waterloo team for the great service and experience. My parents still comment on how wonderful Brett was with us. More