Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Started working with the dealer over email at noon on Saturday, completed the deal by 5:30. In my opinion that was quick considering Jerry had to go get the car from the STL branch and the JB bridge wa Saturday, completed the deal by 5:30. In my opinion that was quick considering Jerry had to go get the car from the STL branch and the JB bridge was out for construction. They were able to beat a competitor's pricing on the exact same vehicle, different VIN of course. They are a very professional staff and hustled to meet my requirements and made sure I didn't make an unnecessary trip down to their dealership. The after the sale support has been excellent where most dealers forget your name the time you leave the dealership. I give them 5 stars because I would purchase again from this dealer without having to shop around. I know I will get the best deal and appreciate people willing to work hard to make things happen. More
Jerry was great to work with! We checked out several dealerships and chose Sunset because of his hard work and determination to find the car we wanted. dealerships and chose Sunset because of his hard work and determination to find the car we wanted. More
Brett showed me all the gadgets on the Ford Edge, and it's really what I wanted. He made it very comfortable and will definitely be back. Thanks Brett! it's really what I wanted. He made it very comfortable and will definitely be back. Thanks Brett! More
Friendly, helpful and a great buying experience! Mike helped me get the bank rate I needed to make the purchase happen. Mike Rich and Bob Thomas worked with me to make the car affordable within my needs helped me get the bank rate I needed to make the purchase happen. Mike Rich and Bob Thomas worked with me to make the car affordable within my needs. This the second car purchased from Sunset Ford, and the reasons should be easy to understand, GREAT SERVICE! Don Urbanek More
Bret and Jerry were very knowlodgable of the EDGE I was wanting to trade for and both of them went above and beyond to get me the best deal they could.This is the 2nd car I have bought here. The Ist one I wanting to trade for and both of them went above and beyond to get me the best deal they could.This is the 2nd car I have bought here. The Ist one I bought was a Escape and Bret was very good at getting the best deal then. I would recommend both Bret and Jerry to any one I know. I am very satisfied with both cars and both salesmen. Thankyou, Michael Wilson More
Had a great experience with Sunset Ford of Waterloo. Bob was extremely responsive to my emails, always getting back to me quickly. I was able to negotiate a good price with him, and when we still hesitated was extremely responsive to my emails, always getting back to me quickly. I was able to negotiate a good price with him, and when we still hesitated, the dealership worked with us to come to an even more satisfactory deal. The car was ready for us the day after we agreed to a price, and the actual purchase process and delivery was extremely smooth. Everyone was extremely friendly. We also feel comfortable emailing Bob in the future if we have any questions about the car. We would definitely consider doing business with them again! More
I only put "good" for Price as you can never get a vehicle cheap enough:), but the sales side of it was great, Brett truly understood our needs and met or exceeded on everything we asked. Buy lo get a vehicle cheap enough:), but the sales side of it was great, Brett truly understood our needs and met or exceeded on everything we asked. Buy local - shop at Sunset Ford More
Jerry Edwards provided a possitive experience when seeking a used vehicle. He was friendly, knowledgeable and went above and beyond to provide excellent service to us. I would definately buy a vehic seeking a used vehicle. He was friendly, knowledgeable and went above and beyond to provide excellent service to us. I would definately buy a vehicle from Jerry again! More