Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best dealership/dealer ever! I have bought 2 cars from Jerry. He is absolutely the best salesperson I have ever had the privilege of working with! Awesome job guys!! I have bought 2 cars from Jerry. He is absolutely the best salesperson I have ever had the privilege of working with! Awesome job guys!! More
2nd purchase from Sunset This was my second purchase from Brett at Sunset. I would highly, HIGHLY recommend stopping in and talking to him the next time you have to purchase a This was my second purchase from Brett at Sunset. I would highly, HIGHLY recommend stopping in and talking to him the next time you have to purchase a car. More
hardest working to get you what you want! The guys at sunset ford did am amazing job of getting me my new car they made sure I was always in constant contact and I knew exactly what they knew. The guys at sunset ford did am amazing job of getting me my new car they made sure I was always in constant contact and I knew exactly what they knew. They are the only dealership I've see work so hard to get someone a new car! More
Awesome experience! This was a great car buying experience. We were looking for a way to lower our payment while trading in my husbands truck on a more cost efficient car This was a great car buying experience. We were looking for a way to lower our payment while trading in my husbands truck on a more cost efficient car. Brett helped put us in the right car, which my husband loves. And both of he Mikes fought hard to get us the deal even raising the trade- in value of our truck to help us get the car. It took a few days but they fought to make sure we got to walk away with exactly what we were wanting. These guys are the best! More
Best car purchase experience ever! This was the easiest car purchasing experience I've ever had. Brett & Mike were great! I told Brett what I wanted & I got exactly that! This was the easiest car purchasing experience I've ever had. Brett & Mike were great! I told Brett what I wanted & I got exactly that! More
My new Ford dealership. Wife and I knew we needed bigger pickup to start living our retirement dream of R/V camping. Loved my '11 F150 Lariat but wanted to pull 5th wheel tra Wife and I knew we needed bigger pickup to start living our retirement dream of R/V camping. Loved my '11 F150 Lariat but wanted to pull 5th wheel trailer so traded my eco boost for the p/s diesel. New territory for me but Brett and company could not have been easier to work with. All three of the sales staff we dealt with were on the same page and eager to please. The team spirit was refreshing to witness. Two thumbs way up. Will recommend to all friends and family looking for Ford products. Thanks guys. More
Fast, No Hassle Car Buying Experience! Sunset Ford and our Salesman Jerry Edwards were wonderful to work with. We purchased a very nice, low mileage, used Ford Escape for our daughter. Very Sunset Ford and our Salesman Jerry Edwards were wonderful to work with. We purchased a very nice, low mileage, used Ford Escape for our daughter. Very impressed with the price and the quality and condition of the car. She is thrilled to be driving a "like" new vehicle. Our experience was small town friendly and no hassle car buying at it's best! My husband is very appreciative of that. We traded in a vehicle and purchased one, had a detailed new car delivery and were in and out in 2 hours! That's unheard of! Thank you Jerry and the rest of the Sunset Ford team involved in making our purchase this easy. Jerry you were very professional and informative, so thank you very much! More
quick thanks, just like to thank brett, bob, and the two mikes. was a little unsure how to proceed having done business with brett in the past, (no complaints) and just like to thank brett, bob, and the two mikes. was a little unsure how to proceed having done business with brett in the past, (no complaints) and having been in contact with bob who kept me up to date on the availability of the truck i was looking for. however everything went really smooth and i ended up with the truck i wanted. thanks again guys. More
Best auto buying experiance I have ever had I don't normally take the time to write reviews, however my experience with Brett and the Sunset Ford team in Waterloo was so impressive that I felt I I don't normally take the time to write reviews, however my experience with Brett and the Sunset Ford team in Waterloo was so impressive that I felt I needed to write one. From the first day I walked into their showroom, I could just tell that they were different. I did not know if I wanted a car or a SUV. I was undecided if I wanted new or used. I told Brett I had questions and did not know who quickly I would move on a purchase and he did not pressure me once. I came back several more times and Brett either provided me with a test drive or answered my questions. When I decided what I wanted to purchase, Brett made the buying experience very easy and when I took delivery of the car, he also made the purchasing process very easy. They did not try to push un-wanted packages into my purchase and they searched to see if there were any other possible rebates or incentives I could leverage. in fact on the day of deliver, Brett actually found me an additional $500 in savings, something he did not have to do since the sale was done. That is what I call a great experience. I will be back for any future auto purchases I make. More
Comfortable & friendly buying experience (x2)!! My husband and I had been searching for a particular truck, found one we liked here. We lived about a hour and 15 min. away and worried that it would My husband and I had been searching for a particular truck, found one we liked here. We lived about a hour and 15 min. away and worried that it would be hard to determine if it was worth our while to make the trip. We had purchased our previous car from Sunset in St. Louis. I contacted the dealership in Waterloo just to ask some general questions & was put in touch with BRETT BERGMAN. He was amazing. And I was surprised at how helpful & friendly he was over the phone. He took the time to take specific pictures of the truck I had requested. I was able to ask many questions and get quick responses via email & text message (very convenient for someone with a hectic schedule). By the end of the day we had even agreed on a price (pending test drive) and we were on our way! The pleasant experience was even better in person. The entire staff was friendly and helpful. I felt like they were up front and honest, all the way down to what was BEST for US, certify the truck or go with an extended warranty? They helped us weigh the options. Seemed that everyone on staff was helping to make our purchase as comfortable as if we were dealing with FRIENDS. And after the second time around, that's how we feel about Sunset Ford. We have had a GREAT experience and would highly recommended them, especially Brett. More