Back

Sunset Ford of Waterloo

Waterloo, IL

4.8
1,957 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Contact Dealership

1425 N Illinois Route 3

Waterloo, IL

62298

Directions

By Type

Showing 1,957 reviews

February 02, 2015

This is the way you should be treated by a dealership Was very happy with the way I was treated at this dealership. It was like night & day compared to how I was treated at Johnny Londoff Chevrolet in St More

by a6doglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for taking the time to provide us with this feedback! We’re dedicated to providing excellent customer service to all our guests. Thanks for recognizing our effort!

January 31, 2015

One visit In one visit was able to see the used car I wanted. Their asking price was probably fair but I made a lower offer that they accepted. Jeff was very ea More

by lchi@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Larry, we appreciate you taking the time to write a review! Enjoy your new car and thanks for choosing Sunset Ford of Waterloo!

January 30, 2015

Service was so great, we bought 2 cars within a week apart! I can not say enough positive things about Sunset Ford. It was by far the easiest, no-nonsense, and best car buying experience we've ever had! Jerr More

by Sonja Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Edwards, Mike Rich, Mike Carr
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Hi Sonja! Thanks so much for the wonderful feedback! It was a pleasure to work with you and your husband and we are so happy to hear you both found a great vehicle. Let the team know if you ever need anything in the future, and thanks for choosing Sunset Ford of Waterloo!

January 24, 2015

Outstanding Dealer Experience As a busy professional, I value a no nonsense, low pressure purchase experience. You had the vehicle I was looking for at a competitive price with a More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jan 26, 2015 -

Sunset Ford of Waterloo responded

Hello Glenn and thanks for the feedback! Enjoy your new car and we look forward to seeing you back at the dealership in the future!

January 20, 2015

Great price, great people enough said Brett was easy to talk to and a wealth of information . He is my new Ford salesman . I will recommend Sunset Ford to my friends. Thank you More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jan 21, 2015 -

Sunset Ford of Waterloo responded

Hi Brad! Thanks for taking the time to write a review! Brad had a pleasure working with you. Enjoy your new truck!

January 19, 2015

Purchased 2015 F-150 Jerry took great care of us and our first new car buying experience. He was the perfect low pressure salesman. He drove the truck from another locati More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Carr
Jan 20, 2015 -

Sunset Ford of Waterloo responded

Hello Alex! Thanks for taking the time to write a review. We will be sure to share your kind words with Jerry! Enjoy your new truck!

January 16, 2015

New Car Purchase Jerry Edwards bent over backwards to ensure that our new car buying experience was pleasant and rewarding. We drove a couple of different makes with More

by GASmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Jerry Edwards, Mike Carr, Justin Krueger
Jan 19, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We are happy to hear that Jerry took good care of you during your visit to the dealership. Enjoy your new car, and we look forward to seeing you back at Sunset Ford of Waterloo!

January 15, 2015

Great All the people I have dealt with have be friendly and really care about the customers, and there prices and services are better than anywhere else. I More

by mjones2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Justin Krueger
Jan 15, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We appreciate your kind words and look forward to seeing you at the dealership in the near future.

January 14, 2015

respectful to there local costumers I really appreciated that Jeff and Mike did all they could to get me a new truck. Out of 4 dealers they gave me the best price and worked hard to get More

by jriebeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
Jan 14, 2015 -

Sunset Ford of Waterloo responded

Hello, and thanks for writing a review! We are happy to hear that Jeff and Mike took good care of you during your visit. Enjoy your new truck, and thanks for choosing Sunset Ford of Waterloo!

January 14, 2015

Very pleasant experience. I recently purchased from Sunset Ford's Brett Bergman a used Ford F-250. My satisfaction with the dealership and Mr. Bergman surprised me. I was p More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Jan 15, 2015 -

Sunset Ford of Waterloo responded

Jim, thanks for the kind review! We’re dedicated to providing excellent customer service to all our guests. Thanks for recognizing our effort! Enjoy your truck!

...
181
...