Sunset Ford of Waterloo

EXCELLENT!!! The customer service at Sunset Ford in Waterloo is phenominal. I was personally fitted to the exact vehicle I wanted with ease. Although the vehicle i The customer service at Sunset Ford in Waterloo is phenominal. I was personally fitted to the exact vehicle I wanted with ease. Although the vehicle i purchased was not my first choice I still felt extremely comfortable with the purchase I made. If you are in the market for a new or used vehicle dont hesitate, call their dealership !!! More

Sunset really impressed me. I live approx 1-1/2 hrs south of sunset, after my terrible experience with vogler ford in carbondale and Marion ford I just about gave up on buying a I live approx 1-1/2 hrs south of sunset, after my terrible experience with vogler ford in carbondale and Marion ford I just about gave up on buying a new truck. I have bought two new ford vehicles in the past, but after the deception and dishonesty I experience with the two local dealer ships I just mentioned I was disgusted and was just about to forget another purchase. After searching online through out the St. Louis area and other southern Illinois dealerships, Brett contacted me by phone. Long story short I bought a truck from him. I have to say he is the nicest, caring, honest, most straightforward salesman I have every met. Me and my wife both were very impressed with his professionalism and salesmanship. Brett actually treated us like customers, and cared about our questions. He did not try to deceive or spin us, he did not play number games, he was just a good honest salesman. Our fourth vehicle will definitely be at Sunset. More

Great to work with! I drove a few hundred miles to purchase a 03 Mercury Marauder. I arrived to receive great customer service and the perfect deal. I know who I'll rec I drove a few hundred miles to purchase a 03 Mercury Marauder. I arrived to receive great customer service and the perfect deal. I know who I'll recommend my friends and family to! The fellas at Sunset Ford of Waterloo! Great people, great dealership and great car selection at an affordable price. Thanks guys!! More

A Repeat Customer Who Will Repeat Again!! Thank you to Brett and the entire staff at Sunset Ford for making this buying experience another good one! I have purchased several vehicles from Sun Thank you to Brett and the entire staff at Sunset Ford for making this buying experience another good one! I have purchased several vehicles from Sunset and they are always top-notch!! I thank Brett for bringing over the Escape from the other store and for all of his knowledge of the vehicle. I asked many questions and Brett was able to answer them without hesitation. More

Will go back again!! We have bought 3 vehicles through Sunset. All three times we did a lot of research online prior to visiting the dealership. We exchanged frequent e-ma We have bought 3 vehicles through Sunset. All three times we did a lot of research online prior to visiting the dealership. We exchanged frequent e-mails with Brett and he always got back to us quickly. Twice we had to have him bring the vehicle we wanted in from their other dealership and both times he had the vehicle on their lot and ready for us when we wanted to come drive it. If he wasn't available when we went in for a test drive George jumped right in and helped. Mike Carr and Mike Rick are great to work with as well. Mike Carr made the paperwork process on our Explorer as painless as possible! And Mike Rich helped us find some great financing options on our F150. All three times we were taken care of in a timely and professional manner by everyone at the dealership. We will definitely be going back when we are ready to buy again! More

New car purchase review My car buying experience was really good. I put it off for months, just because I hate going through the process. George Schneider was extremely ea My car buying experience was really good. I put it off for months, just because I hate going through the process. George Schneider was extremely easy to work with. Mike Carr also was really a good guy to work with. I never felt pressured or uneasy in the decision I was making. Would definetly recommend the dealership to other friends, and family. More

Gerri Cortner Had a very pleasant experience dealing with Jerry Edwards. He was very helpful and never preasured me into buying. He went over everything on the truc Had a very pleasant experience dealing with Jerry Edwards. He was very helpful and never preasured me into buying. He went over everything on the truck that I needed to know. Love my new F-350 and working with Jerry and the people at sunset. More

A pleasant buying experience! I responded to their website for a quote on a particular model. Brett Bergman got back to me in a timely manner and had several e-mail exchanges as I I responded to their website for a quote on a particular model. Brett Bergman got back to me in a timely manner and had several e-mail exchanges as I had all of my questions answered. We scheduled to meet on Saturday, July 19. Prior to my arrival, I asked Brett to make me an offer I could not refuse. I am now the proud owner of a 2014 Triple Black Mustang GT, CS package. I must admit, buying cars has always been a game-playing experience. Buying from Brett and Sunset was a very nice experience. Everyone was professional amd pleasant. Going back and forth with a manager in order to close the deal was not necessary. I woud not hesitate to recommend Sunset and Brett to anyone looking to work with a very pleasant dealer. More