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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,894 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,894 reviews

February 22, 2015

Customer satisfied I found a dealership which give you a personal relationship, more like a friendship. They listen to you to make it happen wherever is your situation, More

by Sauldos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Carr
Feb 23, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for taking the time to write a review! We are happy to hear you had a wonderful experience at our dealership. Thanks for choosing Sunset Ford of Waterloo!

February 20, 2015

Great Experience Brett and the rest of the staff were very friendly and helpful. Diligently worked with me on trade-in options and got a great deal on a brand new car More

by Suitednate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Feb 20, 2015 -

Sunset Ford of Waterloo responded

Hello! Thanks for taking the time to write a review! We are happy to hear that Brett was able to assist you and take care of all of your questions and concerns! Thanks for choosing Sunset Ford of Waterloo!

February 19, 2015

Fantastic sales team We have always had a great experience when dealing with Sunset Ford in the past and this time was no different. We have purchased 8 vehicles from thi More

by midwestmach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Feb 20, 2015 -

Sunset Ford of Waterloo responded

Hello! Thanks for sharing your feedback with us! We appreciate your business and your loyalty to Sunset Ford of Waterloo! Enjoy your new car!

February 14, 2015

Great service Brett helped us with the best deal! We were very happy with the end result because we were looking at various vans. Plus, they let us take it to our More

by vweissflug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Feb 16, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We are happy to hear you found the perfect van! Enjoy, and thanks for choosing Sunset Ford of Waterloo!

February 12, 2015

"Great Service" We found Sunset Ford personal to be very knowledgeable about the truck we were interested in. They were also very friendly and determined we would go More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Feb 12, 2015 -

Sunset Ford of Waterloo responded

Hello Bill! We are happy to hear of your positive car buying experience! Enjoy your new truck and thanks for sharing your feedback and picture!

February 09, 2015

Good service and Very friendly service and very professional service, Straight forward and no hassles. Don't waste time and get the job done. The best I ever experien More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Feb 09, 2015 -

Sunset Ford of Waterloo responded

Hi Dave! We appreciate your kind words and the 5 star review! Thanks for choosing Sunset Ford of Waterloo!

February 04, 2015

Great experience We were very happy with this dealership. We had been looking at various dealerships when we finally visited this dealership. Immediately we knew th More

by Tokar75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Rich, Jeff Bakken
Feb 05, 2015 -

Sunset Ford of Waterloo responded

Good morning, and thanks for taking the time to write a review! We appreciate your business and hope to see you back in the future!

February 02, 2015

This is the way you should be treated by a dealership Was very happy with the way I was treated at this dealership. It was like night & day compared to how I was treated at Johnny Londoff Chevrolet in St More

by a6doglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for taking the time to provide us with this feedback! We’re dedicated to providing excellent customer service to all our guests. Thanks for recognizing our effort!

January 31, 2015

One visit In one visit was able to see the used car I wanted. Their asking price was probably fair but I made a lower offer that they accepted. Jeff was very ea More

by lchi@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Larry, we appreciate you taking the time to write a review! Enjoy your new car and thanks for choosing Sunset Ford of Waterloo!

January 30, 2015

Service was so great, we bought 2 cars within a week apart! I can not say enough positive things about Sunset Ford. It was by far the easiest, no-nonsense, and best car buying experience we've ever had! Jerr More

by Sonja Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Edwards, Mike Rich, Mike Carr
Feb 02, 2015 -

Sunset Ford of Waterloo responded

Hi Sonja! Thanks so much for the wonderful feedback! It was a pleasure to work with you and your husband and we are so happy to hear you both found a great vehicle. Let the team know if you ever need anything in the future, and thanks for choosing Sunset Ford of Waterloo!

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