Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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New Sales Experience Enjoyed working with Jeff and Mike. Both were very professional and courteous. The Sunset Ford facility is very nice and well-kept and I am impresse Enjoyed working with Jeff and Mike. Both were very professional and courteous. The Sunset Ford facility is very nice and well-kept and I am impressed with their overall service. More
I have already recommended this dealership to two friends I had an outstanding experience with Jerry Edwards and Mike Rich. If you have been searching for old-fashioned customer service, rest assured you will I had an outstanding experience with Jerry Edwards and Mike Rich. If you have been searching for old-fashioned customer service, rest assured you will find it at Sunset Ford of Waterloo. Worth the drive and then some. Anna Mennerick More
Purchase of New Ford F150 Been working with this dealer since before it was even Sunset...Have had a number of salesmen there over the years and all have been super friendly. I Been working with this dealer since before it was even Sunset...Have had a number of salesmen there over the years and all have been super friendly. I do my research and always go in with total info on what I want in a vehicle from options to what I expect to pay for it that is fair and reasonable. Brett has been our person there for a number of vehicles and he is a very competent guy who knows his product and is willing to deal. Great experience. More
Superior Customer Service EXCELLENT Buying Experience with Brett Bergman, Mike Carr & Mike Rich. Their customer service is above & beyond my expectations. WOW, I really love my EXCELLENT Buying Experience with Brett Bergman, Mike Carr & Mike Rich. Their customer service is above & beyond my expectations. WOW, I really love my new vehicle & new family at Waterloo, IL Sunset Ford. Thanks Everyone!!!! More
Happy f350 owner I just bought my 3rd vehicle from Brett Bergman at Sunset Ford in Waterloo. Brett was knowledgeable, polite and most of all honest, as was everyone at I just bought my 3rd vehicle from Brett Bergman at Sunset Ford in Waterloo. Brett was knowledgeable, polite and most of all honest, as was everyone at Sunset Ford. They always have given me a fair value for my trade-in and the prices on new vehicles are hard to beat. The service department at Sunset Ford is the best I have ever dealt with. I will be buying my vehicles from Brett and Sunset Ford for the foreseeable future. More
Great working with Jerry We just purchased our 2nd car from Jerry. We will buy from him again. Did not care for the finance manager though. Kept trying to push the "extra" We just purchased our 2nd car from Jerry. We will buy from him again. Did not care for the finance manager though. Kept trying to push the "extra" options to purchase. He didn't want to take "no, thank you" for an answer. More
great I worked with Jerry,he was very helpful and not trying to bullxxxx me.I got a very good deal on a great suv.Mike was nice to work with also and very f I worked with Jerry,he was very helpful and not trying to bullxxxx me.I got a very good deal on a great suv.Mike was nice to work with also and very friendly.George has emailed and called me to make sure I was happy.5 stars guys,I will be going back for my next car.Thank again guys. More
Worth the 140 mile trip! George Schneider was a pleasure to work with. We live 140 miles away from Sunset Ford in Waterloo, but we were looking for a specific make/model/color George Schneider was a pleasure to work with. We live 140 miles away from Sunset Ford in Waterloo, but we were looking for a specific make/model/color for our daughters first vehicle. I was unsure about dealing over the phone and purchasing a vehicle so far away from home, but George was very helpful and upfront. In just a few minutes we had a great deal and the same day made the 140 mile trip to check out the car which was just as described by George and shown in the online pics. We purchased and brought the car home the same day! Wonderful experience! Jamie Monticello, IL More
Knowledgeable and friendly Had a great experience working with George, he was very knowledgeable and friendly. He explained everything about the new car, had it washed and clea Had a great experience working with George, he was very knowledgeable and friendly. He explained everything about the new car, had it washed and cleaned up with a full tank of gas. More
Great staff and experience! We were looking for a Ford Explorer and went to quite a few dealerships. From the moment we walked into Sunset Ford, we had a different experience! Br We were looking for a Ford Explorer and went to quite a few dealerships. From the moment we walked into Sunset Ford, we had a different experience! Brett was great, helpful and full of information! Best of all, Brett gave us all of the facts and let us decide without pressuring us to buy anything. Thank you Brett and Mike!! We will definitely be recommending you to our friends and family. More