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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,894 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,894 reviews

April 21, 2015

#7 and counting! We just purchased our 7th vehicle from Brett Bergman at Sunset Ford. I don't even shop anywhere else. You won't find a better guy to deal with, and More

by CathyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Carr
Apr 22, 2015 -

Sunset Ford of Waterloo responded

Cathy, thanks for sharing! We appreciate your continued business and loyalty!

April 19, 2015

Helpful, knowledgeable Great customer service we saw the car on the dealer's web site , George picked it up so we could look at it in Waterloo and take it for a test drive. More

by patz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Apr 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for sharing your experience with us! We are happy to hear you had a smooth car buying experience!

April 18, 2015

Farmer Was 100% satisfied with salesman and dealership. This was the 4th new F-150 I have bought and it fits the needs of the farm duties. Thank you. More

by No farms no food
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Apr 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the feedback! We appreciate your loyalty and continued business!

April 15, 2015

Best dealership within 50 miles for busy customers I drove 30 minutes further than Aufenburg Ford to purchase from Sunset via Jeff Bakken. I jumped around three times trying to make up my mind from us More

by Happy Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Apr 16, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We appreciate you making the trip to Sunset Ford of Waterloo. Enjoy your new car and we look forward to having you back in the future!

April 15, 2015

My Vehicle Excellent! I bought a used Kia Soronto from Sunset Ford. My journey began about four months before i bought this vehicle. I had been looking for the p More

by Mjhill2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Apr 16, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for taking the time to post a review! We are happy to hear you had a wonderful car buying experience with Jeff. Thanks for choosing Sunset Ford of Waterloo!

April 15, 2015

Very helpful Went in, got immediate assistance, found the car I liked in less than five minutes. I was told the features and more. Sales Rep was very helpful in an More

by goldspacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Apr 16, 2015 -

Sunset Ford of Waterloo responded

Hello! Thanks for sharing your experience with us and for choosing Sunset Ford of Waterloo!

April 15, 2015

See Jeff Bakken if you get the chance I recently bought a used truck from Sunset Ford of Waterloo and Mr. Bakken was most helpful. I've only had the one experience with this dealership si More

by DavidM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Apr 16, 2015 -

Sunset Ford of Waterloo responded

Hi David! Thanks for the recommendation! Jeff is a wonderful asset to the team.

April 14, 2015

Hassle Free Experience Jeff Bakken was my salesman and I have to tell you he is one nice guy. He knows his product well and is very informative about any questions you may h More

by TR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
Apr 15, 2015 -

Sunset Ford of Waterloo responded

TR, thanks for taking the time to share your experience with us! We appreciate your business and hope you are enjoying your Edge!

Apr 15, 2015 -

Sunset Ford of Waterloo responded

TR, thanks for taking the time to share your experience with us! We appreciate your business and hope you are enjoying your Edge!

March 30, 2015

Buying a new car George Schneider was great to work with when we were buying a new car. He took time to go over everything with us. He answered all of our questions an More

by ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Mar 30, 2015 -

Sunset Ford of Waterloo responded

Good morning Ray and thanks for the review! We appreciate your business and hope you enjoy your new car!

March 30, 2015

Very pleasant experience. I recently purchased a vehicle from Sunset Ford of Waterloo . It was a very pleasant experience. Every one was very helpful and friendly, Jeff went o More

by happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Mar 30, 2015 -

Sunset Ford of Waterloo responded

Hello and thank you for the 5 star review! We are happy to hear you had a pleasant car buying experience. We appreciate your business and thank you for choosing Sunset Ford of Waterloo!

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