Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,894 reviews
#7 and counting! We just purchased our 7th vehicle from Brett Bergman at Sunset Ford. I don't even shop anywhere else. You won't find a better guy to deal with, and We just purchased our 7th vehicle from Brett Bergman at Sunset Ford. I don't even shop anywhere else. You won't find a better guy to deal with, and the rest of the staff is great, too. I look forward to #8! More
Helpful, knowledgeable Great customer service we saw the car on the dealer's web site , George picked it up so we could look at it in Waterloo and take it for a test drive. Great customer service we saw the car on the dealer's web site , George picked it up so we could look at it in Waterloo and take it for a test drive. He took the time to explain all the features. Then Mike walked us thru the financing. Thanks ! More
Farmer Was 100% satisfied with salesman and dealership. This was the 4th new F-150 I have bought and it fits the needs of the farm duties. Thank you. Was 100% satisfied with salesman and dealership. This was the 4th new F-150 I have bought and it fits the needs of the farm duties. Thank you. More
Best dealership within 50 miles for busy customers I drove 30 minutes further than Aufenburg Ford to purchase from Sunset via Jeff Bakken. I jumped around three times trying to make up my mind from us I drove 30 minutes further than Aufenburg Ford to purchase from Sunset via Jeff Bakken. I jumped around three times trying to make up my mind from used, to leasing, and finally decided to go new. Jeff was patient and friendly the entire time. When I finally decided to purchase we knocked out half the paperwork before I arrived and he drove to St. Louis to get the car from another dealership. I spent more time in an empty office at Aufenburg waiting for the managers decision before walking out than I did from start to finish here. Ive already recommended coworkers and friends to shop Sunset of Waterloo and avoid Aufenburg. More
My Vehicle Excellent! I bought a used Kia Soronto from Sunset Ford. My journey began about four months before i bought this vehicle. I had been looking for the p Excellent! I bought a used Kia Soronto from Sunset Ford. My journey began about four months before i bought this vehicle. I had been looking for the perfect Kia Soronto (With all my wanted Features) for about four months before I found this one on Auto Trader. It was much to my surprise that they had a 24 hour chat. I chatted with the lady to ensure her that i was interested in the vehicle and to have someone call me. The next morning at 9:45 I got the call from Jeff. He was VERY friendly and patience. I loved the fact that he let us look at the vehicle without hoovering over us! I would recommend him to any of my friends and family, which of course I have already done! There is nothing like a salesperson that will go the extra mile to get you everything you want! More
Very helpful Went in, got immediate assistance, found the car I liked in less than five minutes. I was told the features and more. Sales Rep was very helpful in an Went in, got immediate assistance, found the car I liked in less than five minutes. I was told the features and more. Sales Rep was very helpful in answering questions. More
See Jeff Bakken if you get the chance I recently bought a used truck from Sunset Ford of Waterloo and Mr. Bakken was most helpful. I've only had the one experience with this dealership si I recently bought a used truck from Sunset Ford of Waterloo and Mr. Bakken was most helpful. I've only had the one experience with this dealership since moving to Waterloo about a year ago, but if you get a chance to choose a car guy, go with Jeff Bakken More
Hassle Free Experience Jeff Bakken was my salesman and I have to tell you he is one nice guy. He knows his product well and is very informative about any questions you may h Jeff Bakken was my salesman and I have to tell you he is one nice guy. He knows his product well and is very informative about any questions you may have and will spend as much time with you as you need. I bought a Ford Edge from Jeff and he took a lot of time explaining all the bells and whistles that come on these new cars to me and made sure I was comfortable with everything on the car. I would suggest if you are thinking about a new car and want a hassle free experience , go and give Jeff and the people at Sunset a try. Everyone at Sunset Ford Waterloo are exceptionally nice to deal with whether just looking or making a purchase. More
Buying a new car George Schneider was great to work with when we were buying a new car. He took time to go over everything with us. He answered all of our questions an George Schneider was great to work with when we were buying a new car. He took time to go over everything with us. He answered all of our questions and showed us how to use the touch screen in the car. Mike Rich was also great to work with doing all the paperwork. Thanks. Sunset is the place to go. More
Very pleasant experience. I recently purchased a vehicle from Sunset Ford of Waterloo . It was a very pleasant experience. Every one was very helpful and friendly, Jeff went o I recently purchased a vehicle from Sunset Ford of Waterloo . It was a very pleasant experience. Every one was very helpful and friendly, Jeff went out of his way to see that I got the best deal possible. They even arranged to deliver my vehicle to my front door 25 miles away. I will recommend this dealership to anyone wanting to purchase a new or used vehicle.. Five stars in my book. More