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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,894 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,894 reviews

May 26, 2015

Good people skills They did not try to sell me something I did not need. Brett was a joy to work with . Yes I would tell everyone I know. Brett knew what he was talking More

by bill2363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
May 27, 2015 -

Sunset Ford of Waterloo responded

Bill, thanks for the feedback! We are glad to hear Brett was an asset to your car buying experience!

May 19, 2015

F350 purchase from Brett Bergman Brett was very knowledgeable and helpful. I would highly recommend him to anyone and will recommend him to my Brother More

by Trang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
May 19, 2015 -

Sunset Ford of Waterloo responded

Trang, congrats on the new truck! Glad Brett was able to help!

May 05, 2015

Great experience The best experience ever, when it comes to buying a vehicle. Your staff are friendly, knowledgeable, and easy to work with. Jeff was great and would More

by donandpeggyjett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
May 05, 2015 -

Sunset Ford of Waterloo responded

Don and Peggy, thanks for the feedback! We will be sure to share your kind words with Jeff!

May 05, 2015

Ford F-150 This is the thied vechicle that we have bought from Sunset and George has been our salesman for all three and has done a great job and we are really p More

by Bob Elmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Mike Carr
May 05, 2015 -

Sunset Ford of Waterloo responded

Bob and Shirley, we would like to congratulate you on your new truck and thank you for your continued business and loyalty!

May 05, 2015

Great salesman and manager to deal with Dealing with Brett and Mike was so nice. I arrived a little before closing time they stayed after to accommodate me. Brett is very knowledgeable on w More

by Jeff Marler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
May 06, 2015 -

Sunset Ford of Waterloo responded

Jeff, thanks for the 5 star review and kind words! We hope you are enjoying your new truck!

May 04, 2015

Ford Fusion What a great experience, I worked with George in sales, he went over every model of the Fusion, the pros and cons ect. He really knew the product well More

by Andrew Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, George Schneider, Mike Rich
May 05, 2015 -

Sunset Ford of Waterloo responded

Hello Andrew, thanks for taking the time to share your experience! The team had a pleasure working with you. Enjoy your new Fusion!

May 01, 2015

Mustang GT Jeff at Sunset made the transaction easy, and quick. They found the car I wanted in St Louis brought it to Waterloo for my inspection. All aspects of More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
May 04, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for sharing! We are glad you had a great car buying experience!

April 27, 2015

Sunset Ford knows customer service! Thank you to the team at Sunset Ford. This is my 2nd Truck in three years. Ford is the best of class. The sales and service team at Sunset Ford is top More

by ronbo142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Apr 27, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We appreciate your continued business and loyalty!

April 27, 2015

great experience I took my mother in law in to trade for a new car. We had very tight requirements we are able to leave there meeting all our requirements and in a v More

by virtualdatabase
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
Apr 28, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the feedback! We are happy to hear you found exactly what you were looking for!

April 24, 2015

Great place to buy a Ford! Jerry was so helpful & friendly & not at all a "typical salesperson." He answered all our questions & did everything he could to make to sale smooth More

by Christine & John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
Apr 24, 2015 -

Sunset Ford of Waterloo responded

Christine & John, thanks for sharing! We appreciate your business!

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