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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,894 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,894 reviews

August 02, 2015

"Great people to work with!!!" Great Experience at Sunset Ford in Waterloo!!! Jeff was wonderful. He was very professional and took time answering all my questions. He even took th More

by Sooozieq58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
Aug 07, 2015 -

Sunset Ford of Waterloo responded

Hello and thank you for taking the time to share! Jeff had a pleasure working with you. Enjoy your new Escape!

July 30, 2015

Great People to Work With!! George Schneider and Mike Rich made my purchase easy. I appreciate the time that was spent answering questions. When I make another purchase, Sunset More

by Corgibabies2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Jul 30, 2015 -

Sunset Ford of Waterloo responded

Hello and thank you for the 5 star review! We look forward to having you back!

July 25, 2015

Best Car buying experience We have dealt with many dealerships over the years. I must say that Sunset Ford of Waterloo has surpassed all dealers by a great margin. The best ex More

by GKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
Jul 26, 2015 -

Sunset Ford of Waterloo responded

TGKS, thanks for the 5 star review! The team had a pleasure working with you and look forward to having you back!

July 20, 2015

Great Experience at Sunset Ford Waterloo! Had the best experience buying my new F150 at Sunset Ford in Waterloo. Jerry Edwards was great to work with, he explained all the options the F150 has More

by Paul M 1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello Paul and congrats on the new F150! We are glad Jerry made your car buying experience at Sunset a great one!

July 20, 2015

No pressure buying experience at Sunset Ford. From my first visit with Brett Bergman, he was very helpful in the purchase of my new F-150. He listened to my questions/concerns and answered each i More

by JnP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello and congrats on the new F-150! We are happy to hear you had a wonderful car buying experience. We value you business!

July 18, 2015

Awesome We had a no pressure, easy experience in the purchase of our new truck. Brett Bergman was AWESOME best car salesman we have ever dealt with. It mad More

by Sas31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We are glad to hear Brett made your experience at Sunset a great one!

July 18, 2015

Great experience, very helpful dealer! Great staff! Our particular salesman Jerry was very helpful and nice! The process was short and easy. I would definitely recommend sunset ford to some More

by Arielab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Carr
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello, and thanks for taking the time to post your feedback!

July 18, 2015

Great experience! A great dealership with no funny business and no games. You won't find pushy salespeople here, just helpful people making sure you are happy with your More

by theoddcouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the review! We appreciate your business and look for to having you back at the dealership in the future!

July 16, 2015

Best car buying experience I had the best car buying experience ever when I came here. Everyone was helpful and informative and did everything they could to help me buy my first More

by Bad wolf 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
Jul 16, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! Congrats on your new car and thanks for choosing Sunset Ford of Waterloo!

July 09, 2015

Purchased used vehicle We purchased a used vehicle from salesman Brett Bergman and had a very good experience. We live out of state and the employees of Sunset Ford wer More

by glcasand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Jul 09, 2015 -

Sunset Ford of Waterloo responded

Hi Glen and thanks for taking the time to write a review! We are glad to hear you had a wonderful experience working with Brett! We appreciate your business.

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