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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

July 18, 2015

Awesome We had a no pressure, easy experience in the purchase of our new truck. Brett Bergman was AWESOME best car salesman we have ever dealt with. It mad More

by Sas31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! We are glad to hear Brett made your experience at Sunset a great one!

July 18, 2015

Great experience, very helpful dealer! Great staff! Our particular salesman Jerry was very helpful and nice! The process was short and easy. I would definitely recommend sunset ford to some More

by Arielab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Carr
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello, and thanks for taking the time to post your feedback!

July 18, 2015

Great experience! A great dealership with no funny business and no games. You won't find pushy salespeople here, just helpful people making sure you are happy with your More

by theoddcouple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr
Jul 20, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the review! We appreciate your business and look for to having you back at the dealership in the future!

July 16, 2015

Best car buying experience I had the best car buying experience ever when I came here. Everyone was helpful and informative and did everything they could to help me buy my first More

by Bad wolf 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
Jul 16, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star review! Congrats on your new car and thanks for choosing Sunset Ford of Waterloo!

July 09, 2015

Purchased used vehicle We purchased a used vehicle from salesman Brett Bergman and had a very good experience. We live out of state and the employees of Sunset Ford wer More

by glcasand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Jul 09, 2015 -

Sunset Ford of Waterloo responded

Hi Glen and thanks for taking the time to write a review! We are glad to hear you had a wonderful experience working with Brett! We appreciate your business.

July 08, 2015

Larry and Lisa M. We purchased a 2015 ford focus from Jeff and had the most wonderful experience with him. He is definitely an asset to your dealership. He went above a More

by maupin1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
Jul 09, 2015 -

Sunset Ford of Waterloo responded

Hello! Thanks for the 5 stars and your kind review! The team had a pleasure working with you and you and your family!

July 03, 2015

Happy New Customer I just traded a F-150 for a new Taurus was very happy with the service and how devoted Jeff and Mike were to making this deal and making sure I was sa More

by R.McGinness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
Jul 07, 2015 -

Sunset Ford of Waterloo responded

Hello Rickey! Thanks for taking the time to post a review. We appreciate the 5 stars and your kind words.

July 03, 2015

Excellent George Schneider and Mike Carr made the whole process easy from start to finish! I am very happy with my new escape! Thank you for the painless experi More

by Jodi K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Jul 07, 2015 -

Sunset Ford of Waterloo responded

Hello Jodi and congrats on the new Escape! We are glad to hear George and Mike were able to make your experience a great one!

July 01, 2015

Loyal Customer from here on out I can't say enough about Brett and the crew at Sunset Ford. Brett made the experience of buying a car actually enjoyable. That's hard for my wife an More

by coachlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Carr
Jul 01, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the kind review! We are so happy to hear of your great experience! Enjoy your Fusion and we look forward to having you back in the future!

July 01, 2015

Great Experience!! They went above and beyond from start to finish!! Amazing customer service and prices! Love this dealership. Looked all over for months until I found More

by bones20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
Jul 01, 2015 -

Sunset Ford of Waterloo responded

Hello and thanks for the 5 star reviews! The team had a pleasure working with you!

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