
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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As always a pleasure. Since 2004 my husband and I have bought 5 vehicles from Sunset. Only once did we come away feeling like it wasn't our best deal. We just purchased a Since 2004 my husband and I have bought 5 vehicles from Sunset. Only once did we come away feeling like it wasn't our best deal. We just purchased a 2016 Escape and it was a pleasure. They worked very hard to get us in the car we wanted and we couldn't be happier. Again thank you for the excellent service. More
Fantastic Buying Experience Jeff Bakken was my salesman. I purchased a 2016 Escape. He was very attentive and knowledgable. Jeff was off the day I closed the deal, I spoke with Jeff Bakken was my salesman. I purchased a 2016 Escape. He was very attentive and knowledgable. Jeff was off the day I closed the deal, I spoke with Mike Rich via the phone. It was a seamless process. I highly recommend Jeff and the team at Sunset Ford! More
Outstanding service We have been purchasing Ford vehicles for over 40 years and were again very satisfied with our current purchase. Brett Bergman at Sunset Ford in Wate We have been purchasing Ford vehicles for over 40 years and were again very satisfied with our current purchase. Brett Bergman at Sunset Ford in Waterloo, IL made the transaction very easy. His smiling and friendly personality made this a pleasurable experience. He was very knowledgable and answered all our questions. We then met with Mike Rich who was also very personable and worked with him to seal the deal. Mike Carr handled the paperwork very timely and professionally. Sunset Ford not only is great to deal with in selling you your vehicle but is there for you with outstanding service after the sale. It's great to be a part of the Sunset Ford family! More
Great Customer Service Had a great experience at Sunset Ford in Waterloo. Brett was great to deal with went out to other dealership to pick up a vehical for me to test driv Had a great experience at Sunset Ford in Waterloo. Brett was great to deal with went out to other dealership to pick up a vehical for me to test drive which I ended up purchasing. More
Best Ever! First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer web First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer websites. But when I needed straight answers - I turned to George at Sunset. From the start of the process, he was dedicated to making sure I had the info I needed to make a well informed decision. He puts you at ease, and really LISTENS to what you are saying. No comments about how "shiny the finish of the car" is or how "the backseat has plenty of room for carseats" (even after you say you don't have kids) or ask if "I need to have my dad/husband/boyfriend check the car out" - all things other salesmen have said at OTHER dealerships. So on Thursday I went to see George at Sunset. He had brought the car I was interested in over from the St Louis lot. He patiently answered all my questions and explained all the car's features. I drove it, love it, and bought it! Now I have a 2015 Ford Focus in my driveway and I'll keep coming back to SUNSET! More
Great service. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. He explained everything very well and was helpful with setting everything up! Mike and George were helpful through the entire process and I had a great experience over all. More
Escape lover I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste your time. Can you believe it, There really is a dealer that cares for the customer. Thank George and the Mike's! More
Best car buying experience Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this w Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this was the easiest ever! We will certainly buy from Sunset again More
OFF THE PONY ON THE THOROBRED THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPI THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPIRITED TRUCK ! More
Awesome experience with Jeff Bakken they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! More