Sunset Ford of Waterloo

New truck purchase As in the past it is always great dealing with Sunset Ford in Waterloo. We were able to get the vehicle we wanted at a price we felt was fair. George As in the past it is always great dealing with Sunset Ford in Waterloo. We were able to get the vehicle we wanted at a price we felt was fair. George is always very friendly and willing to share a story with you. The coffee pot is always full and good. More

Customer service is excellent If you are looking for a new or used vehicle, I highly recommend Sunset Ford. Customer service is excellent, and everyone is friendly. I keep going ba If you are looking for a new or used vehicle, I highly recommend Sunset Ford. Customer service is excellent, and everyone is friendly. I keep going back and there is a reason for that. More

Way over my expectations!!! I went in thinking that I was going to trade my 2011 Ford Taurus for a newer model. Jeff Bakken found a car and we set up a date that I would finish t I went in thinking that I was going to trade my 2011 Ford Taurus for a newer model. Jeff Bakken found a car and we set up a date that I would finish the deal. When I got home, I was disappointed in myself. I again was buying a car out of feel good and not practical. I felt so silly going back the Jeff stating that I needed to start the search over again. Jeff did not have a problem with that. He simply stated that that was okay and lets start over. My expectations were that I would be a bother and I would have to fight to get what was right for me. The exact opposite happened. Jeff and Mike showed concern that I would find the right car. I drove out of Sunset with a new Ford Focus at 0%!!! That has been over 2 weeks and I am still bragging to everyone I can how awesome the experience was! More

Helpful salesmen and comforting atmosphere Everyone was very helpful and made buying a vehicle for the first time by myself really easy! They made sure that I knew what was going on and explain Everyone was very helpful and made buying a vehicle for the first time by myself really easy! They made sure that I knew what was going on and explained everything in detail for me. I am really appreciative of the time and effort that they put into helping me purchase my vehicle. More

Got just what we needed I called ahead of time and was set up with a salesman (Jeff Bakken)) who talked through their options that fit our budget. We were never pressured to I called ahead of time and was set up with a salesman (Jeff Bakken)) who talked through their options that fit our budget. We were never pressured to go outside of what we could afford, and they were focused on getting us in the right car for us. We set up a time to visit and test drive cars, and, when we got there, Jeff already had the cars we had discussed ready to go. He showed us the different features on the cars, walked through their history (we were shopping for pre-owned vehicles), and talked through the pluses and minuses of each. After test driving, he let us decide which car we wanted and never pressured us to get a certain car. We did all our financial paperwork with Mike Carr, and he helped us walk through all of our options for payment, warranties, and everything else. It could not have been made easier. By the time we finished signing all the papers, they had run the car through the cleaner again, put on the plates for us, and had it completely ready to go. We could not have been more pleased with the whole experience, and we never felt pressured to buy--they were committed to getting us into the right car for our needs. They even told us that, if we were not sure, to take our time and to look at other places to see what they had to offer. We would definitely shop there again. More

Exceptional buying experience Friendly, honest knowledgable salesman. Made my buying experience pleasant & exciting. Was very thorough & helpful. Would buy from Brett again & woul Friendly, honest knowledgable salesman. Made my buying experience pleasant & exciting. Was very thorough & helpful. Would buy from Brett again & would recommend him & the dealership to friends & family. More

Know what you sell We were looking at the new Ford f150's and the GMC Sierra SLT. We researched and finally visited two dealerships to do our final comparison; Sunset F We were looking at the new Ford f150's and the GMC Sierra SLT. We researched and finally visited two dealerships to do our final comparison; Sunset Ford in Waterloo and Laura Buick-GMC in Collinsville. We drove the Ford first, and absolutely loved the ride, feel, and comfort of the vehicle. George Schneider, our salesperson, didn't ride with us (which I like), but very thoroughly pointed out the features of the truck and answered our questions after our test drive. We then negotiated a price of the vehicle, which for some reason did not prove to be a stressful experience. They told us the price was good even if we left to test drive the GMC, which we did. The GMC was priced over 20% off MSRP and had more options than the F150 we were looking at. The salesperson at Laura rode along, but couldn't add much to what we already knew about the truck. His main selling point was that we better buy it before someone else does, because of its great price. To me, however, the truck was sluggish when compared to the ford. the hood seemed enormous and somehow seemed to block my view, and especially my wife's view, out of the front windshield. One of the biggest differences came down to that we felt like we knew what we were buying after our time at Sunset, but didn't feel the same way after visiting Laura. That's why we now own a ford F150 from Sunset Ford in Waterloo, and are LOVING every minute of it. I haven't driven either of my other vehicles for over two weeks. So thanks to George Schneider and all the folks at Sunset Ford. More

Awesome experience buying a new truck My wife and I walked into Sunset Ford in Waterloo Il and as soon as we started talking to George Schneider he went through all the details and was ver My wife and I walked into Sunset Ford in Waterloo Il and as soon as we started talking to George Schneider he went through all the details and was very informative about our purchase of a new F150 and the stressful part the financing was handled by Mike Carr and he made it non stressful and was also very informative and made it easy. More

2015 Ford Focus They were very helpful. I would recommend them to my friends and family. Definitely would buy another car from them. The free car wash is an added plu They were very helpful. I would recommend them to my friends and family. Definitely would buy another car from them. The free car wash is an added plus. More

2015 F150 Just bought a new 2015 Ford F150 and am in love with the truck. My wife and I took about a 1.5 hr drive down to Waterloo to talk with Jeff Bakken abo Just bought a new 2015 Ford F150 and am in love with the truck. My wife and I took about a 1.5 hr drive down to Waterloo to talk with Jeff Bakken about the truck. I inquired about the truck online and Jeff called me back within 30 mins of my email! The car buying process was extremely enjoyable. Jeff, Mike Rich, and Mike Carr wereall very professional and helpful. Jeff spent a lot of time with us to explain all the ins and outs of the truck. I can't say much else about Jeff except he was outstanding! I will be back for my next truck! More