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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

September 07, 2015

Know what you sell We were looking at the new Ford f150's and the GMC Sierra SLT. We researched and finally visited two dealerships to do our final comparison; Sunset F More

by Grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Mike Carr
Sep 09, 2015 -

Sunset Ford of Waterloo responded

Thanks for the positive feedback! We strive to provide a no hassle sales experience for all of our valued customers. We greatly appreciate your business and hope you love your new F-150. Please come back and see us when it needs service.

September 02, 2015

Awesome experience buying a new truck My wife and I walked into Sunset Ford in Waterloo Il and as soon as we started talking to George Schneider he went through all the details and was ver More

by Larry74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Sep 03, 2015 -

Sunset Ford of Waterloo responded

congrats on the new F-150, we hope you love it! Thanks for coming to see us, we greatly appreciate your business.

August 31, 2015

2015 Ford Focus They were very helpful. I would recommend them to my friends and family. Definitely would buy another car from them. The free car wash is an added plu More

by NuCar15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Sep 01, 2015 -

Sunset Ford of Waterloo responded

Thanks for coming to see us, we really appreciate the positive feedback! We hope you love your new car!

August 30, 2015

2015 F150 Just bought a new 2015 Ford F150 and am in love with the truck. My wife and I took about a 1.5 hr drive down to Waterloo to talk with Jeff Bakken abo More

by jthoele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, Jeff Bakken
Aug 31, 2015 -

Sunset Ford of Waterloo responded

Thanks for coming to see us to look for a new F-150, we greatly appreciate your business! We are happy to know that our team was able to help you find the right truck. Please come back and see us when your F-150 needs service.

August 29, 2015

Great Sales Team Came in to look at a used car to take to work, and Jerry Edwards was happy to help with anything I needed. He gets to know you like a good friend. He More

by Denver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
Aug 31, 2015 -

Sunset Ford of Waterloo responded

Thank or the positive feedback, we are happy that Jerry was able to help you find the right used car for you. We hope you love it!

August 29, 2015

2015 Ford Escape We were thinking about trading for a new Escape. After arriving and talking with Jerry Edwards we were very impressed. Jerry was very knowledgeable an More

by DWD53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Rich, Mike Carr, Justin Krueger
Aug 31, 2015 -

Sunset Ford of Waterloo responded

We are happy to know that you had a great experience with Sunset Ford! We appreciate your business and the recommendation to your friends. We hope you love your new Escape!

August 26, 2015

2015 F-150 Brett was very knowledgeable of the truck we were interested in. There wasn't any pressure in buying and negotiating the deal was easy. Will buy there More

by Curt and Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Aug 26, 2015 -

Sunset Ford of Waterloo responded

Thanks for coming in to see us. We hope you love your new F-150! Thanks for the positive feedback

August 24, 2015

Awesome Experience We bought a 2015 Titanium Escape and love it. Jerry Edwards and Mike Carr went over and above for us and we sincerely appreciate it. The whole Suns More

by Mike&Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Brad Middendorf, Mike Carr, Jerry Edwards, Mike Carr
Aug 24, 2015 -

Sunset Ford of Waterloo responded

We are happy to know that Jerry and Mike were able to help you find the right car. They are very valuable assets to our team. We hope you love your new Escape!

August 21, 2015

2016 Escape Thanks to George Schneider for all assistance from test driving and selection of vehicle desired to a wait for the 2016 model and equipment requested More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Aug 24, 2015 -

Sunset Ford of Waterloo responded

thanks for taking the time to leave a positive review. We greatly appreciate your business and the positive recommendation!

August 18, 2015

Great Experience Jeff was not only able to set us up with the truck that we wanted (he even went and picked it up from another dealer the same day we asked about it), More

by jhelton13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Aug 18, 2015 -

Sunset Ford of Waterloo responded

Thanks for coming to see us, we greatly appreciate your business! We hope you love your new truck.

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