Sunset Ford of Waterloo

New Ford F-150 4x4 This was my first experience with Sunset Ford in Waterloo and I am thoroughly delighted in working with George Schneider to complete the purchase. H This was my first experience with Sunset Ford in Waterloo and I am thoroughly delighted in working with George Schneider to complete the purchase. He was very knowledgeable in the workings of the vehicle as well as the options available. I would definitely recommend Sunset Ford in Waterloo to anyone in the market for a new Ford. More

2011 Ford Flex This is the third vehicle that we have bought with Brett Bergman. Before I came to the dealership I was texting Brett about the Flex. He brought it ov This is the third vehicle that we have bought with Brett Bergman. Before I came to the dealership I was texting Brett about the Flex. He brought it over from Missouri and was willing to meet with me when it was convenient for me. They are a great dealership with a fantastic staff. We will be back for number four. More

got what i wanted Went to a few other dealerships and after visiting with brett he took the time and we eventually ordered a new 2015 f150 for me could not be any happi Went to a few other dealerships and after visiting with brett he took the time and we eventually ordered a new 2015 f150 for me could not be any happier he also got me my addittional accessories installed after wards too More

Painless experience I found the truck I wanted on the website and called Jeff Bakken in sales and he immediately checked stock and told me to come bye, When i arrived he I found the truck I wanted on the website and called Jeff Bakken in sales and he immediately checked stock and told me to come bye, When i arrived he greeted me at the front door and had the truck out front and we did the deal, Then meet with Mike Carr for financing. (we have bought 4 cars from Sunset and Mike helped us on each purchase). Great team! in and out in no time. Thanks Guy's Great job More

New truck purchase As in the past it is always great dealing with Sunset Ford in Waterloo. We were able to get the vehicle we wanted at a price we felt was fair. George As in the past it is always great dealing with Sunset Ford in Waterloo. We were able to get the vehicle we wanted at a price we felt was fair. George is always very friendly and willing to share a story with you. The coffee pot is always full and good. More

Customer service is excellent If you are looking for a new or used vehicle, I highly recommend Sunset Ford. Customer service is excellent, and everyone is friendly. I keep going ba If you are looking for a new or used vehicle, I highly recommend Sunset Ford. Customer service is excellent, and everyone is friendly. I keep going back and there is a reason for that. More

Way over my expectations!!! I went in thinking that I was going to trade my 2011 Ford Taurus for a newer model. Jeff Bakken found a car and we set up a date that I would finish t I went in thinking that I was going to trade my 2011 Ford Taurus for a newer model. Jeff Bakken found a car and we set up a date that I would finish the deal. When I got home, I was disappointed in myself. I again was buying a car out of feel good and not practical. I felt so silly going back the Jeff stating that I needed to start the search over again. Jeff did not have a problem with that. He simply stated that that was okay and lets start over. My expectations were that I would be a bother and I would have to fight to get what was right for me. The exact opposite happened. Jeff and Mike showed concern that I would find the right car. I drove out of Sunset with a new Ford Focus at 0%!!! That has been over 2 weeks and I am still bragging to everyone I can how awesome the experience was! More

Helpful salesmen and comforting atmosphere Everyone was very helpful and made buying a vehicle for the first time by myself really easy! They made sure that I knew what was going on and explain Everyone was very helpful and made buying a vehicle for the first time by myself really easy! They made sure that I knew what was going on and explained everything in detail for me. I am really appreciative of the time and effort that they put into helping me purchase my vehicle. More

Got just what we needed I called ahead of time and was set up with a salesman (Jeff Bakken)) who talked through their options that fit our budget. We were never pressured to I called ahead of time and was set up with a salesman (Jeff Bakken)) who talked through their options that fit our budget. We were never pressured to go outside of what we could afford, and they were focused on getting us in the right car for us. We set up a time to visit and test drive cars, and, when we got there, Jeff already had the cars we had discussed ready to go. He showed us the different features on the cars, walked through their history (we were shopping for pre-owned vehicles), and talked through the pluses and minuses of each. After test driving, he let us decide which car we wanted and never pressured us to get a certain car. We did all our financial paperwork with Mike Carr, and he helped us walk through all of our options for payment, warranties, and everything else. It could not have been made easier. By the time we finished signing all the papers, they had run the car through the cleaner again, put on the plates for us, and had it completely ready to go. We could not have been more pleased with the whole experience, and we never felt pressured to buy--they were committed to getting us into the right car for our needs. They even told us that, if we were not sure, to take our time and to look at other places to see what they had to offer. We would definitely shop there again. More

Exceptional buying experience Friendly, honest knowledgable salesman. Made my buying experience pleasant & exciting. Was very thorough & helpful. Would buy from Brett again & woul Friendly, honest knowledgable salesman. Made my buying experience pleasant & exciting. Was very thorough & helpful. Would buy from Brett again & would recommend him & the dealership to friends & family. More