Sunset Ford of Waterloo

Great customer service Went in an was immediately greeted by a nice and easy going salesman (Jeff Bakken). The sale experience was the best we've ever had and we've owned ma Went in an was immediately greeted by a nice and easy going salesman (Jeff Bakken). The sale experience was the best we've ever had and we've owned many vehicles. Jeff was knowledgable and not pushy at all. The financing office was great also. Both Mike's that work along sales and finance are very nice people. We never owned a ford and they made us ford customers for life and we will definitely return. More

Great Team I typically hate car shopping due to it being an all day affair and not knowing what kind of sales person you are going to end up with. My sales tea I typically hate car shopping due to it being an all day affair and not knowing what kind of sales person you are going to end up with. My sales team was excellent. They found me what I wanted and were very easy and fun to work with. I would definitely recommend them if you are car shopping. More

Going beyond the extra mile. Everyone was fantastic. From the moment we walked in to the follow-up calls after. They made many calls to help us get our old financing squared away Everyone was fantastic. From the moment we walked in to the follow-up calls after. They made many calls to help us get our old financing squared away so we could get in a new car. They got us the best deal at an amazing rate. If you are looking for a new or used car this dealership is a must stop. I know we will be life time customers. More

A lot of great people work here.... On our visit to Sunset Ford we, my husband and myself bought our third vehicle. We really love going here because they make you feel like family. Bre On our visit to Sunset Ford we, my husband and myself bought our third vehicle. We really love going here because they make you feel like family. Brett and Mike are awesome. They answered every question we had for them. We will continue going back to them. More

Another Great Experience at Sunset Today we went in to Sunset to look for a new truck for me. Unfortunately it was not in the cards dealt to us. So my wife and I decided to look for a n Today we went in to Sunset to look for a new truck for me. Unfortunately it was not in the cards dealt to us. So my wife and I decided to look for a new car for her. George was our salesman and he was fantastic. He was very knowledgable about the cars and was very friendly to my little boys He was also very patient with us as we tried to figure out a budget and what we can afford. Finally we were set on a 2016 Escape. I test drove it and even for a big guy like myself, it was a fantastic vehicle. We went back in and crunched the numbers and came up with a deal. The finance manager Mike was again fantastic and worked his magic to get a payment within our budget. He has earned the Nickname Magic Mike from me. I am 125% satisfied with the staff at Sunset Ford. This was my second car from there and I am looking forward to buying my third. Hopefully it will be my new truck. More

Returning customer My latest visit to Sunset Ford of Waterloo was my third purchase from them. They were quite fair in the determination of my trade-ins and their asking My latest visit to Sunset Ford of Waterloo was my third purchase from them. They were quite fair in the determination of my trade-ins and their asking price for the Edge was right in line. I am once again pleased overall. This is my dealership of choice. More

Great experience! I recently bought a 2014 Nissan Titan at Sunset Ford of Waterloo. The whole experience was made easy by the friendly staff and comfortable atmosphere. I recently bought a 2014 Nissan Titan at Sunset Ford of Waterloo. The whole experience was made easy by the friendly staff and comfortable atmosphere. Many thanks to Jeff and Mike who were great to work with. I will recommend every chance I get! Regards, Mark More

Purchase of 2015 Ford Edge Sunset Ford of Waterloo and the employees I dealt with went above and beyond to satisfy the price requirements for the 2015 Ford Edge I purchased. Ex Sunset Ford of Waterloo and the employees I dealt with went above and beyond to satisfy the price requirements for the 2015 Ford Edge I purchased. Extremely easy to deal with, no gimmicks, and honestly from start to finish. They were very fast in transacting the sale (<1 hour), and made me a customer for life. Thanks to Jerry and Mike for their help in getting me the right car at the best price. I will be back in the future and have already begun to recommend them to friends and family! Best Regards, John More

ALWAYs GREAT I have purchased 4 vehicles from Sunset over the years and they have always been great to deal with. George and Mike have always made me feel at ease I have purchased 4 vehicles from Sunset over the years and they have always been great to deal with. George and Mike have always made me feel at ease and a part of the family. Any question I have had before, during or after the sale are always handled quickly with a smile. More

Great experience! Had a great experience getting my car's wiper motor replaced. They got the part quickly and I was in an out in no time! Had a great experience getting my car's wiper motor replaced. They got the part quickly and I was in an out in no time! More