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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,897 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,897 reviews

February 08, 2016

Best Ever! First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer web More

by Beck78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Feb 09, 2016 -

Sunset Ford of Waterloo responded

Thanks for coming to see us again, we greatly appreaciet your loyalty to Sunset Ford! We hope you love your new Focus and look forward to helping you in the future. Please come back and see us when your Focus needs service.

February 01, 2016

Great service. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. More

by Nicole9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

Thank you for choosing us for your first car buying experience, we greatly appreciate your business! Please let us know if there is anything we can do to help in the future.

February 01, 2016

Escape lover I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste More

by Bugler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

We really do care for all of our customers, and greatly appreciate your business! We hope you love your new Escape! Please let us know if there is anything we can do to help in the future.

January 31, 2016

Best car buying experience Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this w More

by New ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Feb 03, 2016 -

Sunset Ford of Waterloo responded

We greatly appreciate your business and look forward to serving you again in the future. We hope you love your F-150! Please come back and see us when your truck needs service.

January 30, 2016

OFF THE PONY ON THE THOROBRED THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPI More

by THOROBRED RIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Feb 03, 2016 -

Sunset Ford of Waterloo responded

Thanks for visiting us, we hope you love your new F-150! Please let us know if there is anything we can do to help in the future.

January 28, 2016

Awesome experience with Jeff Bakken they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! More

by cordevant78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
Jan 28, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing sunset Ford of Waterloo, we greatly appreciate your business! We hope you love your new F-150, please come back and see us when it needs service.

January 24, 2016

Bret and Mike, good to deal with at Sunset Ford of Waterloo I ordered a 2016 F-150 in November of 2015 and was able to configure the truck with all of the options I wanted.. Bret was easy to talk with and very More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Jan 25, 2016 -

Sunset Ford of Waterloo responded

thanks for choosing Sunset Ford of Waterloo while shopping for a new truck. It was our pleasure to help you and we hope you love your new F-150! Please let us know if there is anything we can do to help in the future.

January 23, 2016

Wonderful experience with Brett Bergman! I couldn't have asked for a better experience when purchasing my 2009 Nissan Maxima. Brett Bergman was terrific and very patient with me through the w More

by bganley23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jan 25, 2016 -

Sunset Ford of Waterloo responded

Thanks for coming to see our used car department, we greatly appreciate your business! We hope you love your new Maxima! We strive to provide our customers with a hassle-free, no stress experience while buying a car. Thank you for the kind words and the recommendation to do business with us!

January 16, 2016

Excellent customer service and knowlegable people!!! In 2013 my wife bought a Ford Transit XLT. George Schneider was our sales person. He was very personable and full of information about the vehicle. We More

by crossbow1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Jan 18, 2016 -

Sunset Ford of Waterloo responded

We strive to provide a hassle free experience for all of our customers and greatly appreciate your recommendation to do business with us. We hope you love your new Focus! Please let us know if there is anything we can do to help in the future.

January 16, 2016

Thank You Sunset Ford Waterloo This was my first experience with Sunset Forf Waterloo. The sales and management were great! Very satisfied with the car. Again thank you to the SFW t More

by Ford Fusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards, Mike Carr
Jan 18, 2016 -

Sunset Ford of Waterloo responded

Thanks for coming to see us, we appreciate your business and look forward to serving you in the future. We hope you love your new car!

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