Sunset Ford of Waterloo

Outstanding service We have been purchasing Ford vehicles for over 40 years and were again very satisfied with our current purchase. Brett Bergman at Sunset Ford in Wate We have been purchasing Ford vehicles for over 40 years and were again very satisfied with our current purchase. Brett Bergman at Sunset Ford in Waterloo, IL made the transaction very easy. His smiling and friendly personality made this a pleasurable experience. He was very knowledgable and answered all our questions. We then met with Mike Rich who was also very personable and worked with him to seal the deal. Mike Carr handled the paperwork very timely and professionally. Sunset Ford not only is great to deal with in selling you your vehicle but is there for you with outstanding service after the sale. It's great to be a part of the Sunset Ford family! More

Great Customer Service Had a great experience at Sunset Ford in Waterloo. Brett was great to deal with went out to other dealership to pick up a vehical for me to test driv Had a great experience at Sunset Ford in Waterloo. Brett was great to deal with went out to other dealership to pick up a vehical for me to test drive which I ended up purchasing. More

Best Ever! First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer web First time I bought a car from Sunset was 2009. It was so quick and easy! When it was time to start shopping again, I looked at a few other dealer websites. But when I needed straight answers - I turned to George at Sunset. From the start of the process, he was dedicated to making sure I had the info I needed to make a well informed decision. He puts you at ease, and really LISTENS to what you are saying. No comments about how "shiny the finish of the car" is or how "the backseat has plenty of room for carseats" (even after you say you don't have kids) or ask if "I need to have my dad/husband/boyfriend check the car out" - all things other salesmen have said at OTHER dealerships. So on Thursday I went to see George at Sunset. He had brought the car I was interested in over from the St Louis lot. He patiently answered all my questions and explained all the car's features. I drove it, love it, and bought it! Now I have a 2015 Ford Focus in my driveway and I'll keep coming back to SUNSET! More

Great service. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. When I went to buy my first new car, everyone was great and welcoming! George really helped me decide that the car I wanted was the car I should get. He explained everything very well and was helpful with setting everything up! Mike and George were helpful through the entire process and I had a great experience over all. More

Escape lover I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste I got my new Escape from George at Sunset Ford in Waterloo. There were closer dealers to me but I had been told this dealer didn't play games or waste your time. Can you believe it, There really is a dealer that cares for the customer. Thank George and the Mike's! More

Best car buying experience Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this w Brett, Mike, and Mike did a wonderful job on getting me into my new F150! My wife and I have purchased 15 new vehicles in the last 18 years and this was the easiest ever! We will certainly buy from Sunset again More

OFF THE PONY ON THE THOROBRED THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPI THEY BEAT GMC CANYON DEAL BY $4000 ,VERY CURTIOUS , UNDERSTOOD MY NEEDS , MET MY REQUEST , SOLD ME F150 THOROBRED ; ITS A PLESURE RIDING THIS HIGH SPIRITED TRUCK ! More

Awesome experience with Jeff Bakken they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! they helped me get out of having my 2 vehicles for a new 2015 Ford F150 XLT. awesome experience working with Jeff and Mike! thank you guys! More

Bret and Mike, good to deal with at Sunset Ford of Waterloo I ordered a 2016 F-150 in November of 2015 and was able to configure the truck with all of the options I wanted.. Bret was easy to talk with and very I ordered a 2016 F-150 in November of 2015 and was able to configure the truck with all of the options I wanted.. Bret was easy to talk with and very knowledgeable. He was able to answer my many questions and kept me posted on progress of the building of it. When it came into the dealership Bret and Mike were very quick to process the final paperwork and answer more questions. Good folks to deal with. More

Wonderful experience with Brett Bergman! I couldn't have asked for a better experience when purchasing my 2009 Nissan Maxima. Brett Bergman was terrific and very patient with me through the w I couldn't have asked for a better experience when purchasing my 2009 Nissan Maxima. Brett Bergman was terrific and very patient with me through the whole process. He is a very genuine guy who definately cares about his customers and would not do them wrong is anyway. Thank you Brett for your time and patients with me! You were wonderful!! I will be reffering to you! More