Sunset Ford of Waterloo

GET ER DONE I would like to thank Mike Rich, Brett Bergman and Mike Carr for the knowledge and effort that all 3 put forth. Something you rarely see these days is I would like to thank Mike Rich, Brett Bergman and Mike Carr for the knowledge and effort that all 3 put forth. Something you rarely see these days is a team of people working together and doing there best to accomplish that mission. Sunset Ford owners should be proud. Great results. Thanks Everyone, Mike Kaupas More

Updating my Mustang It was time to update my Mustang. I had a 1995 with 311,000 miles on it. I had checked the St. Louis dealer websites in July 2015 and found a 2015 M It was time to update my Mustang. I had a 1995 with 311,000 miles on it. I had checked the St. Louis dealer websites in July 2015 and found a 2015 Mustang I wanted to buy at Sunset Ford. Unfortunately, we could not come together on price on that car. I waited until the 2015-2016 winter was over in March 2016 and again browsed the dealer websites for a 2016 Mustang. Once again, I found the car at Sunset Ford. This time the Sunset price was about $1400 less than a similar Mustang at Dave Sinclair Ford. I purchased the car from Jeff Bakken who demonstrated knowledge of the vehicle at our initial meeting in July 2015 and again in March 2016. He used no "high pressure" sales techniques and he gave me the freedom to thoroughly test drive the car before the purchase. The purchase and delivery went smoothly. This was my first purchase from Sunset Ford. Even though it was not the easiest new car purchase that I have had, I obtained the vehicle that I wanted. Note that the purchase is only part of car ownership. Service and maintenance is another critical component that will make the final decision on future purchases from Sunset Ford. More

New car George was so helpful and wonderful to talk to! He was a great help, and not a pushy salesman (which I hate). Very welcoming and easy to work with! George was so helpful and wonderful to talk to! He was a great help, and not a pushy salesman (which I hate). Very welcoming and easy to work with! More

Trading and buying new I trade vehicles every 30 months and have been doing so since 2001. This was the best experience I ever had. Jeff was exceptional and the whole Sunset I trade vehicles every 30 months and have been doing so since 2001. This was the best experience I ever had. Jeff was exceptional and the whole Sunset team was very professional. I will send family and friends their looking for a Ford product. I am a customer for life. More

New Escape Needed a vehicle in hurry, George came in on his day off and took care of us. Drove some for test drives, and bought one. Drove it off the lot that da Needed a vehicle in hurry, George came in on his day off and took care of us. Drove some for test drives, and bought one. Drove it off the lot that day. Great service. More

Very happy I stoped in I was treated like a person not a number. Was never asked how much can I afford. or try to sell me another can I was not interested in .George Schnei I was treated like a person not a number. Was never asked how much can I afford. or try to sell me another can I was not interested in .George Schneider went over everything with me and them some He made me and my wife very comfortable and knowable about the car I was interested in. P.S I do not remember our finance manager name but he was outstanding also. I will be back for my next car. More

A Good Deal I stopped in to see new vehicles but was planning to visit several dealers before deciding. They showed me just the car I wanted, it was on sale and I stopped in to see new vehicles but was planning to visit several dealers before deciding. They showed me just the car I wanted, it was on sale and they offered a trade-in that was fair based on Kelley Blue Book. I skipped the driving around looking for better deals and am happy with my purchase. More

Great Buying Experience !! Car buying can be overwhelming yet I felt completely at ease with George. Will send as many people as I can your way. The overall atmosphere was rel Car buying can be overwhelming yet I felt completely at ease with George. Will send as many people as I can your way. The overall atmosphere was relaxing, the staff extremely friendly not to mention very knowledgeable of their product. A definite "do again" when the time comes. More

As always a pleasure. Since 2004 my husband and I have bought 5 vehicles from Sunset. Only once did we come away feeling like it wasn't our best deal. We just purchased a Since 2004 my husband and I have bought 5 vehicles from Sunset. Only once did we come away feeling like it wasn't our best deal. We just purchased a 2016 Escape and it was a pleasure. They worked very hard to get us in the car we wanted and we couldn't be happier. Again thank you for the excellent service. More

Fantastic Buying Experience Jeff Bakken was my salesman. I purchased a 2016 Escape. He was very attentive and knowledgable. Jeff was off the day I closed the deal, I spoke with Jeff Bakken was my salesman. I purchased a 2016 Escape. He was very attentive and knowledgable. Jeff was off the day I closed the deal, I spoke with Mike Rich via the phone. It was a seamless process. I highly recommend Jeff and the team at Sunset Ford! More