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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

June 03, 2016

A loyal lifetime customer I have shopped at Sunset Ford-Waterloo since the 1990's and have had nothing but positive experiences. George Schneider went out of his way to find th More

by AmmieK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich
Jun 03, 2016 -

Sunset Ford of Waterloo responded

Thank you for your continued loyalty over the last 25 years, we sincerely appreciate your business and consider you a party of the Sunset Ford family. Please let us know if there is anything we can do to help.

June 02, 2016

5th Vehicle - Every experience has been the same - great! Brett came off of vacation to meet us. He has been extremely knowledgeable about every type of vehicle we've purchased through him. We will continue More

by rfickas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Jun 03, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford, we greatly appreciate your business. Please let me know if there is anything else we can do to help.

June 02, 2016

Wonderful experience We want to thank George and Brett for all their help during the buying process of our new 2016 Fusion. We love our new car! More

by Patti & Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, George Schneider
Jun 03, 2016 -

Sunset Ford of Waterloo responded

Thanks for the 5 star rating! We hope you love your new Fusion!

May 26, 2016

Car Buying as it should be! I just got home from the most pleasant car buying experience of my life. A salesman named Jeff Bakken greeted me at the door yesterday and spent time More

by Car Buying 1 2 3 Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, Jeff Bakken
May 27, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford, we appreciate your business. It was our pleasure helping you find the right car and we hope you love it! Thanks for the 5 star rating!

May 26, 2016

Very friendly service and well managed. Our sales associate was very nice and helpful. He was able to move the process for purchasing a vehicle in a timely manner. Everyone there was great, More

by K&G Mayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
May 27, 2016 -

Sunset Ford of Waterloo responded

We appreciate your business greatly, thanks for the 5 star rating!

May 18, 2016

Brett was wonderful. He made a stressful experience enjoyable. Very polite and helpful. This was our first time at Sunset Ford and we had a very nice day More

by Scott and Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
May 19, 2016 -

Sunset Ford of Waterloo responded

Thank you for the kind word and the 5 star rating, we greatly appreciate you choosing Sunset Ford of Waterloo.

May 17, 2016

Having a GREAT relationship with Sunset Ford We just wanted to say thank you to Brett this is our third vehicle we have purchase from him. Thank you again for listening to our questions concernin More

by Steve & Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
May 19, 2016 -

Sunset Ford of Waterloo responded

We want to thank you for your continued loyalty over the years, we sincerely appreciate your business! It was our pleasure helping you and we look forward to working with you again in the future.

May 14, 2016

FANTASTIC ! Great experience . The deal went like clockwork. Jerry Edwards is a very personable and likeable guy. He went the extra mile to make our deal enjoy More

by T.R. SPEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Edwards
May 17, 2016 -

Sunset Ford of Waterloo responded

We are very happy that you had a great experience! thank you for choosing Sunset Ford of Waterloo and for the 5 star rating!

May 11, 2016

Great Experience We had a great experience buying a used car for our son. Jeff Bakken was a great help to us and Mike helped make sure we got a great deal. When we s More

by Parent Buying Used Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Jeff Bakken
May 11, 2016 -

Sunset Ford of Waterloo responded

We are very happy to know that you had a great experience with us and we hope you love your new car! Please come back and see us when it is ready for service.

May 06, 2016

Wonderful Experience Third new vehicle purchased from Brett & Mike. They provided an EXCELLENT Buying Experience. Their customer service is above & beyond my expectations More

by Glenn & Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
May 11, 2016 -

Sunset Ford of Waterloo responded

Thank you for your continued loyalty to Sunset Ford, it means the world to us! It has been our pleasure helping you find cars you love and we look forward to working with you in the future.

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