Sunset Ford of Waterloo

Found a gem at Sunset I recently purchased a 2010 Ford Escape and am very happy with the deal I got. The people were friendly and helpful and I didn't feel pressured to buy I recently purchased a 2010 Ford Escape and am very happy with the deal I got. The people were friendly and helpful and I didn't feel pressured to buy. I test drove multiple vehicles and found a good fit for what I needed. It wasn't a big sale for them, yet they treated me well and with respect. I would be happy to return there in the future. More

Great dealer to work with I came to this dealer to order my new F-150 and was treated very well. They helped through the process and did not pressure me into anything I didn't I came to this dealer to order my new F-150 and was treated very well. They helped through the process and did not pressure me into anything I didn't need, but offered everything I did need and wanted. After sour tastes from several other local dealers (Auffenberg groups), I was pleased to work with a knowledgeable dealer that actually listened to my needs and met them. More

Light at the end of the tunnel After bouncing around dealerships looking for the right used vehicle George was very upfront and honest about the vehicle we purchased. Sent many pho After bouncing around dealerships looking for the right used vehicle George was very upfront and honest about the vehicle we purchased. Sent many photos inside and out before we drove over to see it and the vehicle was exactly as he described. As well as he was easy to deal with and made the process painless. Very good at keeping in touch and following up with comments or concerns. Quick to respond to any further questions. More

Friendly and patient After visiting two other dealerships, one of which was the same company, Sunset Ford in Waterloo, IL made me feel more comfortable and at ease. The s After visiting two other dealerships, one of which was the same company, Sunset Ford in Waterloo, IL made me feel more comfortable and at ease. The salesman took the time to go through all purchasing options available to me, including those the other dealerships had not mentioned. I am thoroughly satisfied with the deal I received with Sunset in Waterloo and would, and have, recommended others to this dealership. Brett Bergman and Mike Carr and Mike Carr made the entire experience pleasant and comfortable. Great dealership. More

We always have a great experience at Sunset Ford. Brett makes the car buying experience a pretty simple process. I would recommend buying a car from him to my friends and family. We have bought 3 ca Brett makes the car buying experience a pretty simple process. I would recommend buying a car from him to my friends and family. We have bought 3 cars from him already. More

Really good peopel and easy to work with. Jeff Bakken was very easy to work with and was very helpful. Mike Carr was great with the financing paperwork too. Great place to go! Jeff Bakken was very easy to work with and was very helpful. Mike Carr was great with the financing paperwork too. Great place to go! More

Second Purchase We really like your dealership. Never said that before! This is the second Escape for us. Love your service and your employees. We really enjoy wo We really like your dealership. Never said that before! This is the second Escape for us. Love your service and your employees. We really enjoy working with Brett. He is so enthusiastic about his products. Feels like a friend instead of a salesman. Mike Carr was great to work with also. You are losing a really great man to retirement!! We always recommend Sunset Waterloo to anyone in the market for a new or used car. We're also very pleased with your service department. More

Great overall experience I loved that it wasn't high pressure. I got a good deal and I was able to pay my taxes and get my license plates exchanged at the dealership saving me I loved that it wasn't high pressure. I got a good deal and I was able to pay my taxes and get my license plates exchanged at the dealership saving me the trouble to going down to the DMV. Both Jeff and Mike were informative and helpful in every way. Best used car experience I have ever had. More

Used Car Purchase Never been to this dealership before but they had a used Jeep Liberty we were interested in. Brett was fantastic to deal with. He even called us bac Never been to this dealership before but they had a used Jeep Liberty we were interested in. Brett was fantastic to deal with. He even called us back after we had a question regarding the 4wheel drive to see if the service dept had answered our questions. Mike Carr was a great help with the finances. We were on the same page with additional options, i.e., extended warranty, No pressure to purchase other options we were not interested in. This will be our new dealership for the future. Thanks. More

Took a while ..but ended up getting a pretty good deal! Jeff was great from the start..not a pushy salesman at all but tried to get us what we wanted! I would totally go to him again or send a relative or Jeff was great from the start..not a pushy salesman at all but tried to get us what we wanted! I would totally go to him again or send a relative or friend to him if they were looking for a Ford! More