Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The Anderson's Highly Recommend Sunset Ford of Waterloo Brett Bergman was our awesome sales professional who made sure none of our questions went unanswered. Mike Carr and Mike Rich worked to make sure we g Brett Bergman was our awesome sales professional who made sure none of our questions went unanswered. Mike Carr and Mike Rich worked to make sure we got the best incentives and financing available. We look forward to meeting the Service Department when we bring our new vehicle in for maintenance checks. Good customer service is hard to find these days and we know we will experience it in the future at Sunset Ford of Waterloo. Kudos to everyone! More
Great experience David Zellerman was my sales consultant and he was great. Not once did I feelas if he was pressuring me to buy. He was very friendly and helpful. Mike David Zellerman was my sales consultant and he was great. Not once did I feelas if he was pressuring me to buy. He was very friendly and helpful. Mike Rich took car of all my paperwork and made the process very seamless. I appreciate all the work these two men put into getting me into my new vehicle. More
Great Experience I have been looking for a truck for period of time visiting several different dealers. As being a demanding customer I found that Brett and Jeff nee I have been looking for a truck for period of time visiting several different dealers. As being a demanding customer I found that Brett and Jeff need to be commended for their patients during my purchase process. Sunset Ford dealership made my truck purchase possible with their pricing and no pressure approach, yes I would recommend this dealer for future vehicle purchases. Ron Ettling More
Love my new truck! Overall, my buying experience was positive. Brett, the salesman, was fantastic and worked with me to make the deal. He went above and beyond when th Overall, my buying experience was positive. Brett, the salesman, was fantastic and worked with me to make the deal. He went above and beyond when things out of his control kept me from taking the truck home as soon as I wanted to. I also worked with with Mike who was helpful, but not as accommodating or enthusiastic as Brett was in ensuring my satisfaction. I would highly recommend Brett and will buy from him again. More
First time buyer from Sunset Ford in Waterloo. Drove by the dealership after spending most of the day at dealerships across the river, saw a truck I liked in the lot and walked in and told Salesman Drove by the dealership after spending most of the day at dealerships across the river, saw a truck I liked in the lot and walked in and told Salesman Dave Zellerman I wanted the Red truck on the lot if he could get me a good price without the normal back and forth bull I had been dealing with all day. Dave with the team of Mike Carr and Mike Rich made it happen like I asked and I was home with my new truck in less than 3 hours, I'm sure I will be back in the future. Norm More
New truck Very quick process ( or as quick as possible when purchasing a vehicle) Brett was pleasant to work with. Completely happy with new truck. Bought last Very quick process ( or as quick as possible when purchasing a vehicle) Brett was pleasant to work with. Completely happy with new truck. Bought last truck here too. More
THEY WERE VERY HELPFUL AND KNOWLEDGABLE AND COURTEOUS THEY ANSWERED ALL QUESTIONS I HAD ABOUT THE TRUCK. WAS VERY NICE EVEN TO THE GRANDKIDS. OFFERING THEM SOMETHING TO EVEN KEEP THEM SATISFIED WHILE WE S THEY ANSWERED ALL QUESTIONS I HAD ABOUT THE TRUCK. WAS VERY NICE EVEN TO THE GRANDKIDS. OFFERING THEM SOMETHING TO EVEN KEEP THEM SATISFIED WHILE WE SHOPPED AND DEALT. More
We had another wonderful purrchasing experience with Brett!! We purchased another vehicle from Sunset Ford in June of this year. It was wonderful, as usual. Our salesman, Brett Bergman, gave us the space we ne We purchased another vehicle from Sunset Ford in June of this year. It was wonderful, as usual. Our salesman, Brett Bergman, gave us the space we needed to decide which direction we wanted to go. Plus, he shared his experience with the two vehicles we were trying to decide between. Personal Service with a smile!!! We have popped back in to the dealership with minor questions and "how does this work" issues. We are always met with a smile, lots of help and a free car wash. :) Thanks again, Brett. See you in the future for that new truck we will be looking for. More
Jeff was Excellent! They stayed open late so we could close the deal. Even set our son up with some cool car photos, a bottle of water and TV channel of his choice. They stayed open late so we could close the deal. Even set our son up with some cool car photos, a bottle of water and TV channel of his choice. More
Great Team!! Our experience to get the car we have always wanted was more than met at sunset ford in Waterloo. David Zellerman was the salesman we worked with and Our experience to get the car we have always wanted was more than met at sunset ford in Waterloo. David Zellerman was the salesman we worked with and did everything he could possibly do to make us happy and get the deal done. I couldn't have asked for a better person to help us out. We thank you for everything and we will for sure be buying the rest of our vehicles from sunset ford in Waterloo. More