Sunset Ford of Waterloo

First Time Ford I am very happy with the car I purchased and I look forward to keeping my car clean with free car washes. What a great service! Hope you don't get t I am very happy with the car I purchased and I look forward to keeping my car clean with free car washes. What a great service! Hope you don't get tired of seeing me for many years to come! More

Buying experience. We were looking for a vehicle to replace our vehicle that was stolen. I've been down to Sunset Ford in Waterloo Illinois before so we decided to check We were looking for a vehicle to replace our vehicle that was stolen. I've been down to Sunset Ford in Waterloo Illinois before so we decided to check on what they might have available. Upon arriving George Schneider greeted us and ask what brought down. We told him and he took the time to show us a couple of vehicles. After talking it over we decided to go back down and purchase one that he showed us. I found out later that George was off that day but made a special trip in to complete the purchase and make sure that everything was done right. You don't find that to often this day and age. So we would hesitate to go back to work with George in the future at Sunset Ford. More

Wonderful Experience Our buying experience went so well. Jeff Bakken was very helpful and the whole buying process went smoothly. We were very pleased with the staff, th Our buying experience went so well. Jeff Bakken was very helpful and the whole buying process went smoothly. We were very pleased with the staff, the experience, and the car we purchased. We will definitely recommend Sunset Ford of Waterloo whenever possible. More

Wondeful experience Jeff Bakken and Mike Carr made my car buying experience seamless and effortless. Kind, comforting, caring and experienced gentlemen. They both w Jeff Bakken and Mike Carr made my car buying experience seamless and effortless. Kind, comforting, caring and experienced gentlemen. They both were truly a blessing. I walked in with nothing, and drove home with a brand new vehicle. More

Ford Escape Jeff made sure everything was up to par with my vehicle and made sure I was comfortable with the Bluetooth features and the door code. Very helpful! Jeff made sure everything was up to par with my vehicle and made sure I was comfortable with the Bluetooth features and the door code. Very helpful! More

Great Service We came in looking to downsize. I started with David and Jeff helped on the deal as well. Both were very friendly and knowledgeable. I never once felt We came in looking to downsize. I started with David and Jeff helped on the deal as well. Both were very friendly and knowledgeable. I never once felt pressured or hurried to decide what I wanted. I came in to look at escapes and that is what I left with. they were quick with a deal and met me exactly where I wanted to be quickly and professionally. I made the choice this time to purchase local and I do not regret that decision. They went above and beyond when preparing my new purchase to have it ready for me!! Sunset Ford of Waterloo and all the staff were very personable and I would do it all over again if needed! More

Great salesman jeff was very informative in the vehicle technology. Explained everything throughly. Was able to answer all our questions. He was very polite and jeff was very informative in the vehicle technology. Explained everything throughly. Was able to answer all our questions. He was very polite and friendly and understanding. More

Unforgettable experience I finally found the truck I had been searching for online. George's no BS, no hassle, no pressure attitude was really appreciated. And they for sure w I finally found the truck I had been searching for online. George's no BS, no hassle, no pressure attitude was really appreciated. And they for sure went beyond the call of duty when getting this used truck ready for me to pick up. Also Mike was extremely helpful while making the financing, licensing, etc. so easy and fast. Dealing with George and Mike was a very positive experience. More

Was Such A Fun Experience, We Purchased Two New Vehicles. Over the course of a week, we worked with Brett Bergman to find a truck to replace our undersized F350 we had purchased from him over 4 years ago. Br Over the course of a week, we worked with Brett Bergman to find a truck to replace our undersized F350 we had purchased from him over 4 years ago. Brett found our truck and had it delivered to Sunset Waterloo so we could test drive it and eventually complete the purchase. It didn't end there because we also decided to purchase a new Escape Titanium. I am not a fan of purchasing vehicles, but Brett made the experience smooth. Mike Carr also was pleasant to work with as he completed the financial aspect of the purchases. I have recommended this dealer to friends who have had the same pleasant experience with their purchase, and would continue to recommend them to anyone looking to buy a car from the best automotive manufacture in the world, Ford. More

Excellent - No pressure Service There was no pressure, no numbers game. Easy trade-in and purchase process. Salesperson met my methods of communication to make the process easy for There was no pressure, no numbers game. Easy trade-in and purchase process. Salesperson met my methods of communication to make the process easy for me in my busy day. More