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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

September 20, 2016

Excellent - No pressure Service There was no pressure, no numbers game. Easy trade-in and purchase process. Salesperson met my methods of communication to make the process easy for More

by HJB_2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carr, David Zellerman
Sep 21, 2016 -

Sunset Ford of Waterloo responded

Thanks for sharing your feedback, we appreciate you choosing Sunset Ford and the 5 star rating!

September 17, 2016

The Anderson's Highly Recommend Sunset Ford of Waterloo Brett Bergman was our awesome sales professional who made sure none of our questions went unanswered. Mike Carr and Mike Rich worked to make sure we g More

by DMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Mike Carr
Sep 19, 2016 -

Sunset Ford of Waterloo responded

Thank you for the praise for our staff, it truly means so much to hear it and we are sop happy that you had a great experience with us. We hope you love your new car and look forward to working with you again in the future.

September 16, 2016

Great experience David Zellerman was my sales consultant and he was great. Not once did I feelas if he was pressuring me to buy. He was very friendly and helpful. Mike More

by Lovemynewride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, David Zellerman
Sep 16, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford, we are so happy that you love your new car! We strive to run a no pressure, hassle free dealership. Please come back and see us soon, we'd love to service your car when it is ready.

September 14, 2016

Great Experience I have been looking for a truck for period of time visiting several different dealers. As being a demanding customer I found that Brett and Jeff nee More

by Ettronchris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Jeff Bakken
Sep 14, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford, we greatly appreciate your business! We are so happy that you had a great experience with us and we hope you love your new truck! Please come back and see us when it is ready for service.

September 14, 2016

Love my new truck! Overall, my buying experience was positive. Brett, the salesman, was fantastic and worked with me to make the deal. He went above and beyond when th More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich
Sep 14, 2016 -

Sunset Ford of Waterloo responded

We are very happy that you had a great experience with us! We appreciate the positive feedback and the 5 star rating. Thank you so much for the recommendation to work with us! Please come back and see us when your truck needs to be serviced.

September 08, 2016

First time buyer from Sunset Ford in Waterloo. Drove by the dealership after spending most of the day at dealerships across the river, saw a truck I liked in the lot and walked in and told Salesman More

by Happy, Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, Mike Carr, David Zellerman
Sep 08, 2016 -

Sunset Ford of Waterloo responded

We appreciate you choosing Sunset Ford of Waterloo an hope you love your new red truck! Thanks for positive words for our staff, it means the world to us. Please let us know if there is anything else we can do to help.

September 08, 2016

New truck Very quick process ( or as quick as possible when purchasing a vehicle) Brett was pleasant to work with. Completely happy with new truck. Bought last More

by Truck lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, George Schneider
Sep 09, 2016 -

Sunset Ford of Waterloo responded

Thank you for coming to sunset ford of Waterloo, we sincerely appreciate your continued loyalty and we hope you love your new truck! Please let us know if there is anything else we can do to help in the future.

September 05, 2016

THEY WERE VERY HELPFUL AND KNOWLEDGABLE AND COURTEOUS THEY ANSWERED ALL QUESTIONS I HAD ABOUT THE TRUCK. WAS VERY NICE EVEN TO THE GRANDKIDS. OFFERING THEM SOMETHING TO EVEN KEEP THEM SATISFIED WHILE WE S More

by BARMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Zellerman
Sep 06, 2016 -

Sunset Ford of Waterloo responded

Thanks for choosing Sunset Ford, It was our pleasure working with you and we hope you love your new truck!

September 02, 2016

We had another wonderful purrchasing experience with Brett!! We purchased another vehicle from Sunset Ford in June of this year. It was wonderful, as usual. Our salesman, Brett Bergman, gave us the space we ne More

by Cepicky1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
Sep 06, 2016 -

Sunset Ford of Waterloo responded

Thanks for sharing your experience with us, we greatly appreciate your business and are very happy that you had a great experience with us! We hope you love your new car! Please let us know if there is anything else we can do to help in the future.

September 01, 2016

Jeff was Excellent! They stayed open late so we could close the deal. Even set our son up with some cool car photos, a bottle of water and TV channel of his choice. More

by PlumbingMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bakken
Sep 02, 2016 -

Sunset Ford of Waterloo responded

Thanks for sharing your feedback, we appreciate you choosing Sunset Ford and we thoroughly enjoyed working with you and your family. We hope you love your new car! Please do not hesitate to reach out if there is anything you need in the future.

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