Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,898 reviews
Not what I expected George Schneider was very helpful, professional and was easy to work with. But I had hoped that Sunset Ford would have been willing to negotiate on m George Schneider was very helpful, professional and was easy to work with. But I had hoped that Sunset Ford would have been willing to negotiate on my trade in. I feel they offered an extremely low price for my trade-in. If the truck I purchased here had been available through another dealer I would have not dealt with Sunset Ford. More
Great experience George Schneider was a big help. Picking up the car at the other store and having it ready for us was great since we were in a time crunch. We called George Schneider was a big help. Picking up the car at the other store and having it ready for us was great since we were in a time crunch. We called in the late evening and it was still ready. Thanks George More
Great experience with my truck order George really went out of his way to make me happy and keep me informed on my order status. George really went out of his way to make me happy and keep me informed on my order status. More
First time Sunset Ford buyer I bought a new truck from Cory Pupillo and it was a great experienced. No high pressure sales and the financing was smooth with the help of Treff Lapl I bought a new truck from Cory Pupillo and it was a great experienced. No high pressure sales and the financing was smooth with the help of Treff Laplant. I would high recommend this dealership to anyone that is looking to buy a vehicle. More
Positive new vehicle purchase George was a very honest and helpful salesman. He took the time to educate us on different vehicles and the options available without us feeling press George was a very honest and helpful salesman. He took the time to educate us on different vehicles and the options available without us feeling pressured. Mike make the trade-in and financing options fair for us. We would recommend this dealership and these gentleman to assist with a new vehicle purchase to anyone. More
Great Service Next time it is time to start looking for another vehicle, I will see the Sunset. It was a great experience and better than the other competitor's de Next time it is time to start looking for another vehicle, I will see the Sunset. It was a great experience and better than the other competitor's dealership I visited. More
Great service Jeff is an amazing salesman. I never felt pushed, pressured or got that typical "salesman" vibe. I never felt like I was just another commission check Jeff is an amazing salesman. I never felt pushed, pressured or got that typical "salesman" vibe. I never felt like I was just another commission check to him but always a valued customer. I would highly recommend using Jeff at Sunset in Waterloo. No matter how many questions I asked he answered or found a way to get me the answer. More
Wonderful experience at bad timing We had major issues with my wife's car overheating. I had the car towed there and explained to the service department what the problem was. They began We had major issues with my wife's car overheating. I had the car towed there and explained to the service department what the problem was. They began working on it and had to put a case in with FOMOCO resulting in us purchasing a new vehicle. Even though our situation was the opposite of ideal, Brett, Justin and Sunset Ford helped us every step of the way. We experienced absolutely no pressure from the sales side and a daily update from the service side until we made our final decision. We were happy with our choice and love the new vehicle. More
good to shop local Brett was great to work with . But its easy with a great product to sell. I'm completely satisfied with this purchase. Total time was very fast. Brett was great to work with . But its easy with a great product to sell. I'm completely satisfied with this purchase. Total time was very fast. More
Great Service Brett is a great salesman. He was very patient and easy to work with. I will definitely recommend all my friends and family to him on future purchases Brett is a great salesman. He was very patient and easy to work with. I will definitely recommend all my friends and family to him on future purchases. I am in love with my new 2016 Ford Edge More