Sunset Ford of Waterloo

Great customer service. This was the easiest, fastest and least stressful car buying experience I've had. After speaking with Brett he had the vehicle we wanted ready to go w This was the easiest, fastest and least stressful car buying experience I've had. After speaking with Brett he had the vehicle we wanted ready to go when we arrived. Sunset ford was very accommodating and we would definitely use them again. More

Very Pleased Very pleased with the sales person and the finance person was very very good. He explained everything to us and we were very pleased with this. Very pleased with the sales person and the finance person was very very good. He explained everything to us and we were very pleased with this. More

Fast, Simple, and Exstremeley Friendly We dealt with Davis Wedemeyer and I would have to say this is one of my top car buying experiences ever. David truly was working for us and looking a We dealt with Davis Wedemeyer and I would have to say this is one of my top car buying experiences ever. David truly was working for us and looking after our best interest. When it would appear a road block may have occurred he seem to always find a solution from listening to what we were say, Great Job David! More

Great experience! Last Thursday morning (3/23), I totaled my old 2005 Ford Focus due to a guy running a red light. My insurance person suggested I begin shopping for a Last Thursday morning (3/23), I totaled my old 2005 Ford Focus due to a guy running a red light. My insurance person suggested I begin shopping for a new car. Members of my family had previously had a great experience at this Dealership, so I decided to shop for a car here. 4 hours later, I was on my way home in my brand new 2017 Ford Focus. George Schneider was very easy to work with and made suggestions on which car I should get, but ultimately left the decision up to me. He is great! Mike Rich made sure I got the best deal possible. I will definitely spread the word that Sunset Ford of Waterloo is the best Dealership on either side of the River. More

A great buying experience Everyone at the dealership did a great job at making my experience the best possible. Everything from checking the jeep out to closing the deal was as Everyone at the dealership did a great job at making my experience the best possible. Everything from checking the jeep out to closing the deal was as smooth as I could've possibly asked for. Everyone was kind and genuine and it was great buying from a local business. More

David Wedemeyer The team they have here at sunset ford made buying a car simply simple. Found the car I wanted in minutes and Dave made it happen. Simple. Dave you ar The team they have here at sunset ford made buying a car simply simple. Found the car I wanted in minutes and Dave made it happen. Simple. Dave you are AWSOME!!!!! More

Easiest car buying experience EVER!!! Michael B. in sales and Jim in Finance were the two most wonderful guys to do business with. I've bought vehicles at other places where you know they Michael B. in sales and Jim in Finance were the two most wonderful guys to do business with. I've bought vehicles at other places where you know they only care about the commission and about quantity over quality. Sunset Ford of Waterloo was the complete opposite! Yes, they were eager to have me come in and test drive the vehicle that I was interested in, based on what I saw online, but knew my situation and were extremely patient and helpful while I ironed out details before going in. They didn't hesitate to negotiate when I noticed a cosmetic issue. I test drove the vehicle on Wednesday of this week, and was approved and picked up the vehicle this evening (right at 2 days later). When I arrived, Michael had all the paperwork together, plates already on the vehicle and Jim was the same with the finance paperwork. I was out and done in under an hour! They care about the person and helping them find the right vehicle for them, not for what is best for them. I was utterly surprised when they informed me that they had put 4 brand new tires on it, replaced the brakes and also the battery, in addition to their normal routine maintenance. Also, if the vehicle qualifies, they offer a lifetime (as long as you own the vehicle) warranty on the engine, transmission and drivetrain...at no cost. Talk about floored! This was a used vehicle. I'm used to getting the 30 day lemon law warranty, and even then, it's hit and miss, since dealers can do as is, no warranty. I would 200% recommend going and checking out what they have and working with Michael and Jim if you are in the market for a vehicle. More

Great F-150 Buying Experience I shopped many trucks at many dealers, but ultimately chose to buy from Brett Bergman at Sunset Ford in Waterloo. Brett knows the Ford truck lines in I shopped many trucks at many dealers, but ultimately chose to buy from Brett Bergman at Sunset Ford in Waterloo. Brett knows the Ford truck lines inside and out and his straightforward approach makes getting to a deal easy and painless. Skip the other dealers and go close your next deal with Brett at Sunset, he gets my highest recommendation. More

First-Time Car Buyer The vehicle I bought is something I thought I would never own.  The guys at Sunset made it possible and did a fantastic job.  Harley fixed it all up a The vehicle I bought is something I thought I would never own.  The guys at Sunset made it possible and did a fantastic job.  Harley fixed it all up and Clint cleaned it to perfection.  It looks and runs like brand new.  Brett and Jimmy made the paperwork and numbers not so scary, for a first-time car buyer.  Absolutely recommend Sunset Ford to friends and family. More

New Flex We recently purchased a new Flex from Sunset Ford in Waterloo, IL. The process was so smooth, and our sales representative, Michael Bickein, was grea We recently purchased a new Flex from Sunset Ford in Waterloo, IL. The process was so smooth, and our sales representative, Michael Bickein, was great to work with. He worked with our crazy schedule, and brought over a Flex meeting our specifics from the St. Louis store. He was very knowledgeable and answered all our questions and made the deal happen. We could not be happier with the purchase and customer service! More