
Sunrise Ford
Fort Pierce, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 AM
Sunday Closed
By Type
Showing 1,254 reviews
Last Sunrise service for me. Been servicing my F250 almost 3 years consistently. Last several years I call service line, it rings then disconnects. Or finally rings thru and al Been servicing my F250 almost 3 years consistently. Last several years I call service line, it rings then disconnects. Or finally rings thru and almost never answered. When No one answers sends me to leave a message. I leave messages with my name and number. NO ONE returns the calls.. This last appointment replaced A/C evaporator. Big job. Dropped truck on a Wednesday, texted a question, asked to be called. Received a call on Friday, with nothing more than truck is being worked on. Asked for progress, needed the truck back by saturday. I Assumed Saturday.. no further calls. Went to Sunrise personally to find out what was going on Saturday afternoon. My service guy wasn't even working. Spoke to a service manager that informed me the truck was completed. No one would have called me until Monday if I hadn't walked in to get the progress myself. You have no concern for the customer. This facility obviously has issues. You need to fix them. I'll go to Stuart going forward if I deem the work needs to be done by a Ford service tech. Too aggravating working with you. More
I been waiting for a call on my 2021 bronco repairs were not complete after 260 the dealer trying to verify concern they returned my car in worst condition engine issues and now they do not call back not complete after 260 the dealer trying to verify concern they returned my car in worst condition engine issues and now they do not call back More
They did not repair the problem. The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear bac The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear back from them until Saturday morning when they told us it was ready You had tried to come contact them Thursday, Friday and left messages and never heard from them until Saturday. More
The staff in the service department was very professional and friendly. The people actually had personalities which is rare in today's world. Work was preformed in a timely manner. Good communication and friendly. The people actually had personalities which is rare in today's world. Work was preformed in a timely manner. Good communication More
Always courteous, attentive and organized upon arrival. Service writers are thorough obtaining information. Only issue was waiting 3 days to receive an update on my vehicle. But overall satisfied Service writers are thorough obtaining information. Only issue was waiting 3 days to receive an update on my vehicle. But overall satisfied More
Sunrise Ford replaced the front shocks on my F-150 and left parts off. They threw the parts away and I can’t get the dealership to resolve the issue after several months of trying. The service manager wou left parts off. They threw the parts away and I can’t get the dealership to resolve the issue after several months of trying. The service manager wouldn’t see me in person and is not returning my calls. I’ve been respectful and patient. I’ve not asked for anything other than my vehicle be repaired correctly. More
I definitely will never come back no trust in the care of my vehicle while in service of my vehicle while in service More
Excellent as always. Shawn Cooper was very helpful. Service went well., I've been taking the car there since 2009, no reason to change. Shawn Cooper was very helpful. Service went well., I've been taking the car there since 2009, no reason to change. More
Body shop took month and a half on my expedition. Picked it up and door doesn’t close correctly and my drivers side front and back locks do not work. Still waiting on panel for the inside Picked it up and door doesn’t close correctly and my drivers side front and back locks do not work. Still waiting on panel for the inside More