
Sunrise Ford
Fort Pierce, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 AM
Sunday Closed
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Showing 1,321 reviews
I have purchased from this dealership in the past. That is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extend is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extended warranty on the car as I always purchase. The salesman asks me if the new price would be acceptable with the Ext. Warranty - I stated "yes". The manager didn't like the deal, and wanted three thousand more than what I wanted to pay. I stated "fine." I then left the dealership without intention to return. I receive a follow-up call from the salesman - who stated that the offer they made me was "generous" - obviously it's subjective to who it is generous to - it certainly wasn't me. I laughed and told him that he could have had the car off the lot the day before. He calls me back a week later - sates that he would come down another thousand or so from what the manager offered as a deal - I stated that I wasn’t interested in anything over my budget. He calls me three hours later - now we're getting close - we're at $800 over my budget, but I say that if they come down another $300 that it's a deal. The next day the manager calls me - we settle on a price - I say okay - and goes over the purchase on the phone. When I reach the extended warranty, he states that this is "news" to him - and that he would not be able to add the warranty in at that price. So now the deal is off - I call the salesman and asked him about this omission - the salesman states "I didn’t tell him about that because I was trying to get you the best deal possible" - well then my opinion is, did he tell them that the wheels were included as well? My point is - this was BS - the manager knew fully about the warranty - it was on the dealers’ worksheet - they attempted to get me in and buy the car with the deception that the warranty was in the package - and then hit me with it after I was in the dealership. I couldn't care less if I got the care or not - what pissed me off was how they attempted to deceive a customer - this I cannot stand nor will I from any retailer. More