Sunrise Ford
Fort Pierce, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 AM
Sunday Closed
By Type
Showing 1,122 reviews
I looked at a used car twice, took it overnight and paid to have it inspected by my mechanic; brought it back the next morning at about 9:30. I told the manager the car checked out fine by my mechanic, that to have it inspected by my mechanic; brought it back the next morning at about 9:30. I told the manager the car checked out fine by my mechanic, that I had to go back to work, and would be back to speak with the salesman later that day. I left this message with both the manager and the receptionist - to have my salesman call me when he arrived at work so I could decide on a time to speak with him about buying the car. I got a call at about 1PM that same afternoon from my salesman, and was told that the car had been sold! I could not believe that I did not even receive the courtesy of a phone call or any explanation why the car would be sold without giving me notification of any kind when it was obvious I was interested in the car. The salesman acted like he had nothing to do with it, and blamed the manager. What a cowardly and rude way to do business - this only reinforces the stereotypical reputation car salespeople get for their unprofessional tactics. I would not recommend Sunrise Ford in Ft. Pierce under any circumstances. They are not trustworthy, and have no respect for a customer that was clearly ready to buy. What a joke! More
I have purchased from this dealership in the past. That is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extend is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extended warranty on the car as I always purchase. The salesman asks me if the new price would be acceptable with the Ext. Warranty - I stated "yes". The manager didn't like the deal, and wanted three thousand more than what I wanted to pay. I stated "fine." I then left the dealership without intention to return. I receive a follow-up call from the salesman - who stated that the offer they made me was "generous" - obviously it's subjective to who it is generous to - it certainly wasn't me. I laughed and told him that he could have had the car off the lot the day before. He calls me back a week later - sates that he would come down another thousand or so from what the manager offered as a deal - I stated that I wasn’t interested in anything over my budget. He calls me three hours later - now we're getting close - we're at $800 over my budget, but I say that if they come down another $300 that it's a deal. The next day the manager calls me - we settle on a price - I say okay - and goes over the purchase on the phone. When I reach the extended warranty, he states that this is "news" to him - and that he would not be able to add the warranty in at that price. So now the deal is off - I call the salesman and asked him about this omission - the salesman states "I didn’t tell him about that because I was trying to get you the best deal possible" - well then my opinion is, did he tell them that the wheels were included as well? My point is - this was BS - the manager knew fully about the warranty - it was on the dealers’ worksheet - they attempted to get me in and buy the car with the deception that the warranty was in the package - and then hit me with it after I was in the dealership. I couldn't care less if I got the care or not - what pissed me off was how they attempted to deceive a customer - this I cannot stand nor will I from any retailer. More