Sunrise Ford

Just wanted to thank Mark fore the hard work helping us get a car. He didn't give up on us. He treated us like a friend and not like another number. Good job. I'll be back!! get a car. He didn't give up on us. He treated us like a friend and not like another number. Good job. I'll be back!! More

Love our Ford Flex and thanks to Vernon and Kevin we left there very happy and remain happy too ! Next car will be bought from there there very happy and remain happy too ! Next car will be bought from there More

Mark searched for 2 weeks to find the Explorer I wanted and did everything to make the deal happen. Jeff was very knowledgable about the vehicle and called a few days later to see if I needed any help wit and did everything to make the deal happen. Jeff was very knowledgable about the vehicle and called a few days later to see if I needed any help with all the electronics. Great service. More

Our company wishes to take the opportunity to express what a wonderful experience we had dealing with Mark Gallagher at Sunrise Ford. We are located in California, and we basically purchased the ve what a wonderful experience we had dealing with Mark Gallagher at Sunrise Ford. We are located in California, and we basically purchased the vehicle and did all the paperwork online. Mark made the entire experience easy and enjoyable. I would highly recommend Sunrise Ford to anyone searching for any type of Car. Best Regards Steve Hass Newport Beach, CA. More

What a joke this place is. Nice looking dealership besides all the lazy people that work there. I've heard the stories and should have listened. Shady people. Beware! besides all the lazy people that work there. I've heard the stories and should have listened. Shady people. Beware! More

I looked at a used car twice, took it overnight and paid to have it inspected by my mechanic; brought it back the next morning at about 9:30. I told the manager the car checked out fine by my mechanic, that to have it inspected by my mechanic; brought it back the next morning at about 9:30. I told the manager the car checked out fine by my mechanic, that I had to go back to work, and would be back to speak with the salesman later that day. I left this message with both the manager and the receptionist - to have my salesman call me when he arrived at work so I could decide on a time to speak with him about buying the car. I got a call at about 1PM that same afternoon from my salesman, and was told that the car had been sold! I could not believe that I did not even receive the courtesy of a phone call or any explanation why the car would be sold without giving me notification of any kind when it was obvious I was interested in the car. The salesman acted like he had nothing to do with it, and blamed the manager. What a cowardly and rude way to do business - this only reinforces the stereotypical reputation car salespeople get for their unprofessional tactics. I would not recommend Sunrise Ford in Ft. Pierce under any circumstances. They are not trustworthy, and have no respect for a customer that was clearly ready to buy. What a joke! More

I have purchased from this dealership in the past. That is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extend is what brought me back to this dealer. The salesman and I worked on a trade-in for a new auto. I wasn’t happy with the price - and wanted an extended warranty on the car as I always purchase. The salesman asks me if the new price would be acceptable with the Ext. Warranty - I stated "yes". The manager didn't like the deal, and wanted three thousand more than what I wanted to pay. I stated "fine." I then left the dealership without intention to return. I receive a follow-up call from the salesman - who stated that the offer they made me was "generous" - obviously it's subjective to who it is generous to - it certainly wasn't me. I laughed and told him that he could have had the car off the lot the day before. He calls me back a week later - sates that he would come down another thousand or so from what the manager offered as a deal - I stated that I wasn’t interested in anything over my budget. He calls me three hours later - now we're getting close - we're at $800 over my budget, but I say that if they come down another $300 that it's a deal. The next day the manager calls me - we settle on a price - I say okay - and goes over the purchase on the phone. When I reach the extended warranty, he states that this is "news" to him - and that he would not be able to add the warranty in at that price. So now the deal is off - I call the salesman and asked him about this omission - the salesman states "I didn’t tell him about that because I was trying to get you the best deal possible" - well then my opinion is, did he tell them that the wheels were included as well? My point is - this was BS - the manager knew fully about the warranty - it was on the dealers’ worksheet - they attempted to get me in and buy the car with the deception that the warranty was in the package - and then hit me with it after I was in the dealership. I couldn't care less if I got the care or not - what pissed me off was how they attempted to deceive a customer - this I cannot stand nor will I from any retailer. More