Sunrise Chevrolet Buick Pontiac GMC at Collierville

Yesterday, I took my vehicle to Sunrise @ Collierville for an oil change. I arrived a little after 8:30am. I was told that my transmission was due for service. I had no problem having this service done as for an oil change. I arrived a little after 8:30am. I was told that my transmission was due for service. I had no problem having this service done as I have had positive experiences here before. However, that was not the case today. Somehow this service took several hours as I did not leave the dealership until 5:15pm. The service costed close to $1,000. I have no problem paying, but taking more than 8 hours with no reported problems is unacceptable. Despite the customer service personnel being very polite, I will not return to this location to purchase another vehicle or any other services. More

No issues with the service at this dealership. This is the first time purchasing a Buick. I am very satisfied with the purchase. This is the first time purchasing a Buick. I am very satisfied with the purchase. More

Will never use this place again. Lie to me all day. Tried to get my car back. The manager even said how bad it was and never came back. In 66 years never seen anything so bad. The li Lie to me all day. Tried to get my car back. The manager even said how bad it was and never came back. In 66 years never seen anything so bad. The lies was so bad. More

Disappointment? ???? Please review your policy and make the needed correction, I would like a written response and a refund for the 3% charge. ???? Please review your policy and make the needed correction, I would like a written response and a refund for the 3% charge. More

Issa my salesperson was great and got me the price I was looking for on my trade and sticker looking for on my trade and sticker More

Jeff the service advisor made you feel right at home Service was quick great group of people Service was quick great group of people More

The Best Dealership in town! They make you feel like family , if you're not happy then they are not happy. Way to go Sunrise Collierville! They make you feel like family , if you're not happy then they are not happy. Way to go Sunrise Collierville! More

Always responsive to needs of customer. And always had a good experience at the dealership. And always had a good experience at the dealership. More

Everybody we interacted with at this dealership has been incredibly respectful, kind, helpful, and honest. We purchased a new vehicle for my wife and two weeks later I ended up bringing my truck in to addre incredibly respectful, kind, helpful, and honest. We purchased a new vehicle for my wife and two weeks later I ended up bringing my truck in to address a recall and had the pleasure of working with Rob Reynolds who was nothing but wonderful and you could tell he just simply enjoys helping others! More

Very understanding people took their time. Explaining things very clear . Feel like a family there clean and very courtesy. I wish I could get more people to come See you, All Explaining things very clear . Feel like a family there clean and very courtesy. I wish I could get more people to come See you, All More