Sunrise Chevrolet Buick Pontiac GMC at Collierville
Collierville , TN
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359 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville
My service representative was very professional, friendly, helpful. Went out of his way to get answers for me. Explained what my vehicle needed without being pushy. Very pleasant people all around friendly, helpful. Went out of his way to get answers for me. Explained what my vehicle needed without being pushy. Very pleasant people all around. Thank you Matt. More
Service department is a rip off Rob Reynolds charge me 251 Dollars for them holding my car a month i keep calling them every other day about my car he keep telling me someone is looking at it or the perso 251 Dollars for them holding my car a month i keep calling them every other day about my car he keep telling me someone is looking at it or the person working on it is gone fishing who fought is that so I pick up my car took it to another shop they had my car for 2day and fix it THANKS SUNRISE IN COLLIVILLIE Ol I forgot he said you remember you have a old car slap in the face WHAT THAT MEANS! More
I’m posting this here because my google review was deleted after sunrise responded saying they’d like to make things right. They then proceeded to ignore me for two days not returning my calls after e deleted after sunrise responded saying they’d like to make things right. They then proceeded to ignore me for two days not returning my calls after ensuring me multiple times that the manager would give me a call. ABSOLUTELY HORRIBLE DEALERSHIP. This is the review I left that was deleted: Normally do not leave reviews, but I want to ensure that nobody else experiences what I have. I bought a car from them a month ago, and within a month I’ve found 3 different issues that I feel their “24 point inspection” should have caught. I doubt they even looked at the car. Within a month I’ve noticed bad axles, an oil leak, and a bad head gasket (unrelated to the oil leak. Two separate issues). I have absolutely no mechanical experience, so for me to find THREE different issues that their mechanics missed, it makes me believe that they do not check their car’s thoroughly before putting them on the market. On top of that, my “temporary tags” have expired and still have no permanent ones to show for it. In addition, after purchasing the vehicle, the whole “friendly salesman” persona was gone when I returned with the title to the vehicle I sold and ESP when i returned with issues with the vehicle. It seems they’re only nice until you’ve bought the vehicle. All in all, I will NEVER be purchasing another vehicle from them again and advise everyone else to do the same. All I got for my purchase was oil stains in my garage and an empty coolant reservoir on a car I had purchased 2 weeks prior. Their only goal is to get you to pay them. Not for you to get a quality vehicle. Expect to pour thousands of dollars into fixing a car within the first month if you buy a used one from them. And now I’m stuck here with a car I’ve owned for a month that can’t be driven until it gets fixed. More
Service was incomplete. HARD UPSELL to a single female and fixed the easy stuff. Waited longer than I should have to bring back but SA had plenty of excuses as to why the mo HARD UPSELL to a single female and fixed the easy stuff. Waited longer than I should have to bring back but SA had plenty of excuses as to why the most serious problem wasn’t addressed at all. Very sour taste at how I was treated. For a single woman this dealer is not recommended. Didn’t buy a car so can’t comment on sales but service? Go to another dealer. More