Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Fantastic experience Working with Vin was wonderful! He is so knowledgeable in all facets of the car buying experience that we felt very safe being taken care of by him. W Working with Vin was wonderful! He is so knowledgeable in all facets of the car buying experience that we felt very safe being taken care of by him. We would recommend him and the dealership to all our friends. More
New 2016 Truck Purchase I recently purchased a brand new 2016 Silverado 2500HD LTZ. I worked with Josh Root as the sales professional. Josh was great at being patient with I recently purchased a brand new 2016 Silverado 2500HD LTZ. I worked with Josh Root as the sales professional. Josh was great at being patient with me as I decided and test drove several trucks and asked lots of questions. In the end I decided on one they had on the lot. Josh worked with me to get the deal that I wanted with Roger Rathbun. After the deal was done there were several outstanding options that needed to be completed that I wanted. Both Josh and Roger ordered the equipment and had it there a few days later. They arranged for a loaner truck for my use while mine was in the shop being taken care of for a few days. They checked in with me and Josh personally made sure everything was completed as I had requested. Roger called me to inform me that a recall from GM had just come out and that he would make sure that was completed before they gave the truck back to me as well. I had a question concerning the loan about a week after I made the purchase, after I left a voice mail I wondered if he would return the call since the deal was done and over with. Darren Schwartz quickly returned my voice mail and answered my questions. I was completely happy with my new purchase experience to date! Thank you Josh. More
CHEVY PARTS Have dealt with the Chevy Parts Department several times in the past few months. The guys in that department are knowledgeable, friendly and very hel Have dealt with the Chevy Parts Department several times in the past few months. The guys in that department are knowledgeable, friendly and very helpful. I found the prices to be competitive and I would highly recommend giving them a call for all your Chevy parts needs. More
2013 Cadillac ATS My entire experience at this dealership was fantastic. Prices were fair and the people were friendly, knowledgeable, and helpful. Vin walked me throug My entire experience at this dealership was fantastic. Prices were fair and the people were friendly, knowledgeable, and helpful. Vin walked me through the whole process and was great. Love the car and the experience. More
Great service My mother-in-law's month old Certified Pre-owned 2011 Tahoe with 44k took seven tries to start and then it ran rough and wouldn't go faster than 10 to My mother-in-law's month old Certified Pre-owned 2011 Tahoe with 44k took seven tries to start and then it ran rough and wouldn't go faster than 10 to 20 mph. I called Sullivan's (the dealer she bought it from is too far away), they took it in and Ralph called me when they couldn't reproduce the same issues. Based on the codes in the system he said they would replace a couple of relays and make sure the electrical connections were clean and protected with dielectric grease. I told him I thought it was bigger than that, that it was a safety issue and wanted to see if the throttle position sensor was bad. He felt it wasn't and said they would leave it at the relays. When he called later to let me know it was ready he let me know that he went back and reviewed the issues as I described and ended up replacing the throttle body. All the work was done under warranty and I couldn't be happier. NICE JOB RALPH! More
About my purchase of a new Terrain. Had a great experience in the purchase of my new Terrain. Vin was extremely courteous, knowledgeable and helpful in all information I needed as well a Had a great experience in the purchase of my new Terrain. Vin was extremely courteous, knowledgeable and helpful in all information I needed as well as arranging for me to road test and meet the service manager. Smooth and fair would be a perfect description of my experience at Northwest Hills dealership, thanks to Vin. More
Came from 150 miles away...so worth it Couldn't have asked for a better experience. Cory and Vin were an unbeatable duo. All the dealers near me like to waste time and go back and forth s Couldn't have asked for a better experience. Cory and Vin were an unbeatable duo. All the dealers near me like to waste time and go back and forth so I found a truck I liked and submitted an inquiry to northwest hills GMC. Cory contacted me first thing in the morning and it was smooth sailing from there. He introduced me to Vin and we had a deal done in less than 3 hours over phone/text. They even gave me extremely fair value for a trade, all over the phone and through pictures(I sent as detailed pictures as I could). This dealer has their staff really trained well. You can tell simply by how smooth each step went. They were able to register the car for NY and pay the taxes for me(they collected them from me and did they rest). We got on the ferry from Long Island the next day to pick up the car. Vin was nice enough to come to work on his day off and even stay late! He even wanted to explain each part of the car, but we had to catch the ferry back to NY. All in all, I don't think you can find a better car buying experience. A+ to Cory, Vin, and the entire team at Northwest hills. More
Beyond Estatic Vin is by far the best salesman I have ever dealt with! He is so thorough and helped me make the best decision possible for me! He is super profession Vin is by far the best salesman I have ever dealt with! He is so thorough and helped me make the best decision possible for me! He is super professional and I would highly recommend him to anyone looking to buy or lease their next vehicle. Roger and Darren made the paperwork process super smooth and were also super friendly. More
Professionalism at its finest I wanted to pre-order a 6th generation Camaro and Vin was the most knowledgable person I spoke to before putting in the order. I walked into the deale I wanted to pre-order a 6th generation Camaro and Vin was the most knowledgable person I spoke to before putting in the order. I walked into the dealership after calling and speaking with Vin and placed an order the same day. He was patient, kind, and had an answer for every question I asked. He doesn't play games and is very honest. Everyone at the dealership was courteous and willing to make everything exciting about my car buying experience. When my car came in, Vin was just as enthusiastic as I was and made sure everything was done before I even arrived to pick up the car. I was in and out and driving my car in no time. Thanks so much Northwest Hills and Vin for making my car buying experience so awesome. More
Acadia purchase Roger was helpful locating the vehicle I wanted quickly. Leasing process was quick and easy. Competitive pricing. I would recommend Northwest Hills Roger was helpful locating the vehicle I wanted quickly. Leasing process was quick and easy. Competitive pricing. I would recommend Northwest Hills to family and friends. More