Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Malibu Purchase I recently purchased a New Chevy Malibu which was the 2nd motor vehicle bought with the assistance of Ted Marola of NWH. Ted was well aware of the res I recently purchased a New Chevy Malibu which was the 2nd motor vehicle bought with the assistance of Ted Marola of NWH. Ted was well aware of the research done in the process of determining the value of the car and did not play games. He was efficient, courteous and diligent and was a pleasure to work with. More
Very informative First time to the dealership, completely new experience for me for car buying. Went in for one thing, left with another and learned so much from Vin a First time to the dealership, completely new experience for me for car buying. Went in for one thing, left with another and learned so much from Vin a long the way. Very patient and cooperative. More
A great experience! After shopping around we landed at this dealer and am so glad we did. It was a great experience from start to finish. I'm definitely coming back! After shopping around we landed at this dealer and am so glad we did. It was a great experience from start to finish. I'm definitely coming back! More
GMC Canyon Stressful but fun Vin did a good job. This is my second vehicle from NWH always friendly & courteous my favorite dealership of all time Thanks for the Stressful but fun Vin did a good job. This is my second vehicle from NWH always friendly & courteous my favorite dealership of all time Thanks for the help Vin More
Awesome Experience We had a great experience with Vin. He took the time with us to put us in a vehicle that we would be happy with and comfortable with the payment at th We had a great experience with Vin. He took the time with us to put us in a vehicle that we would be happy with and comfortable with the payment at the same time. We couldn't be any happier with our purchase. He took the time to explain everything about our vehicle before driving it home. Best experience we have had yet. Thank you so much Vin!! Philip and Theresa Bascetta More
Quick,easy and no pressure This was by far the best dealership I have ever dealt with. I told them my down payment and what I wanted to pay per month and within an hour and a ha This was by far the best dealership I have ever dealt with. I told them my down payment and what I wanted to pay per month and within an hour and a half I owned my 2010 RS Camaro. They gave me a fair trade value for my car and they only saw a picture of it. Josh Acuna, our salesman, was great to work with and wasn't trying to push us into anything like typical sales people I've dealt with in the past. My wife's lease is up in March and we don't plan on working with any other dealership. And if Josh is still there, he will definitely be the one we work with!!! More
very good experience this was the fifth vehicle purchased from NWH and there is a good reason for this. First time we have dealt with Vin and he was very friendly and help this was the fifth vehicle purchased from NWH and there is a good reason for this. First time we have dealt with Vin and he was very friendly and helpful. More
Lack of professionalism I had issues with my Denali since I purchased in in September 2015. I brought it in to the service department immediately for work to be done and fro I had issues with my Denali since I purchased in in September 2015. I brought it in to the service department immediately for work to be done and from there it has been nothing but issue after issue. After several months of back and for with the service department, sales manager and one owner, they agreed to a buy back with GMC. After I let them know I was not comfortable going into a same type vehicle I previously purchased, they demanded, I returned the loaner that they agreed I could driver, due to the safety issues they could not fix in may SUV until I get a new car and that they would not move forward with the deal. When I explained to them that this was not acceptable and that they were putting my family in danger both sales managers stated the owner said he did not care, I needed to figure it out on my own. I had to take a car that they documented was unsafe for the road out of their lot and return a car they said was safe. When I brought the SUV home I noticed the side step in the passenger side was loose and could come of at any time when I drive it. The dealership is not worth mine or anyone else is business. They are civil if you do what they want. I do not trust them at all. I have heard about dealerships giving people a hard time but not to the extend or magnitude that this dealership has. I can not believe the positive reports give. More
Great & Friendly Service! My time with Lindsey at Northwest Hills was great, she made everything easy to understand for me (a first time buyer) and made sure I understood every My time with Lindsey at Northwest Hills was great, she made everything easy to understand for me (a first time buyer) and made sure I understood everything before leaving. I had a lot of questions and she had all the answers for me! I was in there almost everyday for about a week before I finally purchased the car and each day I had new questions for her that she answered without a problem at all. Lindsey made me feel comfortable in buying this car without any pressure to buy! I talked with a few other of the staff & customer service while I was there such as Roger and Darren and they were nothing but helpful! The staff is very down to earth and made my purchase a breeze! If I could, I would like to thank everyone at Northwest Hills for making my visit & purchase an enjoyable one! For I am surely glad I chose them! More
Good experience Vin was very easy to work with and had a great friendly attitude. He gave us the information we needed to purchase the vehicle. He was knowledgable Vin was very easy to work with and had a great friendly attitude. He gave us the information we needed to purchase the vehicle. He was knowledgable about the vehicle and showed us how to use some of the unfamiliar equipment in the vehicle. Would definitely work with him again. More