Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

Fair Deal on used Certified Car with trade in The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 6 The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 65days, and KBB pricing on my trade was printed out without the correct trim nor the options on this vehicle, The unfair price quote on trade in I believe was to make up for internet pricing on certified used car,yet in the end I feel I got a fair deal.Reading on to the End of this survey on GAP purchases I never heard of it. More

New Car The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy anothe The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy another car from Sullivan when the time comes. More

Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More

Our salesman Josh was knowledgeable, honest & personalable. I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next t I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next time I lease a vehicle. More

A pleasant car-buying experience! We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questi We had a great experience buying our 2017 Buick Enclave from Northwest Hills. Vin was very knowledgeable, straightforward and responsive to our questions. Darren was organized, patient and thorough. Everyone we dealt with was professional and courteous. This is the second car we've purchased from Sullivan and we will certainly recommend them to others. More

Vin was very knowledgable about he product he was selling. The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were go The entire process was fair, thorough and an overall good experience. I would recommend or make another purchase from this dealership. Options were gone over and explained very well. More

Vin was very easy to deal with and tells it the way it is. Northwest has always been great to deal with and they made it very easy to purchase a new car. It was fast in and out service. Northwest has always been great to deal with and they made it very easy to purchase a new car. It was fast in and out service. More

Easy transaction - Car as represenated Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which Bought a used Volt and I'm very pleased. I live about 1.5 hrs from Northwest Hills Chevy so I needed to rely upon their representations all of which were true. Transaction was easy. Vin and Roger were great. More

Great Car Buying Experience Ordered a Malibu Hybrid in June 2017 and it arrived just over two months later. When I first drove a Malibu, I fell in love with it. I opted to purc Ordered a Malibu Hybrid in June 2017 and it arrived just over two months later. When I first drove a Malibu, I fell in love with it. I opted to purchase the Hybrid for the gas/environment savings. What arrived was exactly what I ordered, except it was a 2018 rather than a 2017! The dealer experience was solid and the car was even more than I expected. I am a very happy car owner after a few hundred miles of driving it. More

Outstanding from start to finish Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest Id like to be completely honest after being dooped by a couple of dealerships I was skeptical about making the drive to these guys and now my biggest regret is not going to them sooner. From start to finish and from sales man to owner these guys are absolutely top notch. My salesman Vin dealt with my stubborn italian side for two weeks and didn't just send me on my way, he worked to make the deal happen. I live 2.5 hours away in New York and we had a little problem (which was caused on my part of not being prepared) and it was looking like I was going to have to make the trip again. But these guys came through and worked it out that I could leave with the car the same day. Everyone involved with the sale exceeded my expectations by leaps and bounds and I cannot say thank you enough. What I can say is you have guys have made a customer for life and I wouldn't think twice about going anywhere else. The drive for me is well worth it to have to deal with them again and I will do it again in the future without hesitation. Even after the sale when there is no obligation to me anymore Vin is still keeping in close and quick contact regarding little details I thought of after the fact. Thank you guys again. More