Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Outstanding Service My salesman Vin, was very professional and knowledgeable. He was not pushy and made sure all details were followed through with. The sale was very My salesman Vin, was very professional and knowledgeable. He was not pushy and made sure all details were followed through with. The sale was very pleasant. My father whom I helped purchase the car for, is older and Vin was very kind and patient in explaining the cars funtions. My father enjoyed dealing with Vin as well as I! More
This is the place to buy your next car. Vin was amazing and listen to our needs and wants. He made sure that we understood all of our options ( Lease, New purchase and Used purchase ). He di Vin was amazing and listen to our needs and wants. He made sure that we understood all of our options ( Lease, New purchase and Used purchase ). He did not pressure us in making a decision on the spot and he made sure we had every piece of information we needed to move forward. Josh from Watertown was our Finance Manager; he did an amazing job explaining our contract and giving us options. We decided to take an extended warranty because we went with an used 2014 Chevy Traverse. He took his time to explained how the warranty works and asked us numerous times if we had any questions. I took the car home than noticed a few days later that the oil changed was due in a few weeks. I called Vin and he sent me to Laura who works in Service. She was soooo nice and helpful. Because I had recently bought my car there she made sure the oil change was no charge to me. Both of our vehicles will be getting serviced there from now on. If you are going to buy a used or new car call Vin and make sure you get Josh from Watertown as your Finance Manager. If you need something done to your vehicle or need an oil change go see laura in the Chevy/ GMC service building. Everyone in service was so pleasant. We will be back for another car in a few years. Thanks guys! More
I had and absolutely PHENOMENAL experience Vin took the time to listen to me and understand my situation on the emergency need of my new vehicle. Vin made my experience so easy, I had no probl Vin took the time to listen to me and understand my situation on the emergency need of my new vehicle. Vin made my experience so easy, I had no problem trusting him through the whole process. He even walked me through all the features of the car and synced my IPhone to my car as well. I cannot say enough great things about Vin. He is in a class all by himself in excellence and care. Northwest Hills made an excellent decision to have him on their team!!! He deserves a raise and a promotion!!!! More
Always great service when I come in and a pleasure to deal with...great communication in service and sales! Would definitely recommend friends and family. A++ GM service when I come in and a pleasure to deal with...great communication in service and sales! Would definitely recommend friends and family. A++ GM dealer More
xxxxty service dept. Would not recommend very unprofessional no calls with updates on the vehicle went in to fix one problem and came out with 3 WOULD NOT RECOMMEND AWFUL Would not recommend very unprofessional no calls with updates on the vehicle went in to fix one problem and came out with 3 WOULD NOT RECOMMEND AWFUL TERRIBLE UNPROFESSIONAL More
Excellent experience Vin was great. Followed up on my call. Was great through the whole buying experience from the nice test drive till going over everything about our new Vin was great. Followed up on my call. Was great through the whole buying experience from the nice test drive till going over everything about our new truck. More
Pleasant experience My daughter purchased a used vehicle. It was the perfect car with less than expected mileage and lower price. Couldn't have made a better choice. V My daughter purchased a used vehicle. It was the perfect car with less than expected mileage and lower price. Couldn't have made a better choice. Vin was very pleasant to deal with and extremely helpful and informative. There was a minor problem with the car but it was quickly and easily fixed with no hassle. I would recommend Vin and this dealership to everyone. More
great experience. Very friendly and knowledgeable of all the vehicles I inquired about. Will be back for future purchases. Willing to go the extra mile to assist custom Very friendly and knowledgeable of all the vehicles I inquired about. Will be back for future purchases. Willing to go the extra mile to assist customers. Overall, a great experience! More
Awesome customer service Leased another Terrain. Cory is great to work with. We have always go e to him with our vehicle needs and he always helps us out. Leased another Terrain. Cory is great to work with. We have always go e to him with our vehicle needs and he always helps us out. More
Bought two new cars from Vin I had an excellent experience with Northwest Hills Chevy, i raanged one sale completely on the phone, got the price and terms, then came in to sign t I had an excellent experience with Northwest Hills Chevy, i raanged one sale completely on the phone, got the price and terms, then came in to sign the contract and pick up the car the next day, Total time spent of about two hours. Few month later I decided to trade it in for a different model. I went to the same sales person: Vin. He came on on his day off and did everything to get the sale done and handle the trade in. the sale took about four hours from me getting to the dealer to driving off in the new Camaro. I was very pleased with the entire experience even though I was feeling a bit under the weather. More