Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent experience, highly recommend Sullivan's My salesman (Vin Kjergaard) worked very hard on getting me into my dream truck. Him and Josh ran all the options by me and answered every question I h My salesman (Vin Kjergaard) worked very hard on getting me into my dream truck. Him and Josh ran all the options by me and answered every question I had. Vin called and kept me in the loop the whole time. It was a great experience and I'll definitely buy another truck from them again. More
Vehicle purchase Our recent experience purchasing a vehicle from your dealership was pleasant and not frustrating. Vin was very prompt in returning our calls. We tol Our recent experience purchasing a vehicle from your dealership was pleasant and not frustrating. Vin was very prompt in returning our calls. We told him what we wanted specifically in the vehicle and he was very efficient, prompt and professional. Also a comment - we were not harassed in purchasing additional services. However, additional services were offered and explained clearly but we were not harassed in buying. Whether it was a coincidence or just luck, this car buying experience was the best one we have experienced. More
Buick Enclave The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from m The experience we had at Northwest Hills Buick dealership was an extremely pleasant one. Starting with Jason, and working with all of the staff from management and financing, our interaction with the Northwest Hills team was positive on all levels; in finding the perfect vehicle for our needs, setting up financing and protection plans and included services, the team was very knowledgeable and helpful. More
Vin is very helpful and stays true to every deal I placed a factory order for a new Ram truck with Vin and everything went above standard. Vin worked with the Chrysler side of the dealership and got I placed a factory order for a new Ram truck with Vin and everything went above standard. Vin worked with the Chrysler side of the dealership and got my truck ordered promptly. It even came 6 weeks early and he got me driving it the next day after it came in. I recommend Vin and Northwest to anyone looking for a straight forward, honest, and versitile salesman. More
2017 2500HD I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs I had called around to a few different dealerships trying to locate a vehicle. I initially spoke to Jack - but he was not very responsive to my needs. I then called and spoke to Vin who did what I wanted - followed through and went above with sending me a video of the vehicle. I had decided not to go through NW Hills because I did not like the service - even thought I had bough here before - to go a see the vehicle and meet Vin. Vin was great. It was because of him that I bought - Bryan, his manager came over at one point and pushed about me buying the vehicle - and I did not appreciate it. Vin just stayed true to providing the answers to my questions - doing what I had asked and did a great job. I would recommend him again. I will say at one point I was going to pass - due to how I felt the bait and switch happened with receiving $2500 if bonus and then paying a higher interest rate than what the market was of 2.9 to a high of 3.9. I'm paying 4.9 and with having to keep for 3 or 4 months makes it so the vehicle is not new so I then would be in used car rates - so limiting refinancing of it. More
Excellent customer service Vin was very knowledgeable of the vehicle and awesome to work with. Will definitely refer friends and family to Sullivan's. Loving our new traverse. Vin was very knowledgeable of the vehicle and awesome to work with. Will definitely refer friends and family to Sullivan's. Loving our new traverse. More
Fair Deal on used Certified Car with trade in The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 6 The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 65days, and KBB pricing on my trade was printed out without the correct trim nor the options on this vehicle, The unfair price quote on trade in I believe was to make up for internet pricing on certified used car,yet in the end I feel I got a fair deal.Reading on to the End of this survey on GAP purchases I never heard of it. More
New Car The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy anothe The sales staff and finance crew were helpful and straight forward. Vin communicated well and made the process very easy. I will probably buy another car from Sullivan when the time comes. More
Never too far for a good experience We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inv We had many choices to buy our new GMC pickup. Four dealers within 20 miles and two other dealers closer than Northwest Hills. They had the best inventory availability for both Chevy and GMC. They were willing to put numbers on paper before we made the drive, then followed through with those numbers. The vehicle itself is great. New 2500HD SLE. Northwestw Hills arranged for custom steps, installed the gooseneck hitch and had everything ready when we arrived to pick up the truck. More
Our salesman Josh was knowledgeable, honest & personalable. I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next t I haven't been to the same GM dealership in many years for various reasons. I will, however, plan to come back to Northwest Hills Chevrolet the next time I lease a vehicle. More