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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
619 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 619 reviews
March 30, 2019
good service !! Good dealership , Vin Kjersgaard is very knowledgeable on ALL the cars, trucks and suv's that are sold at NWH , we were so pleased with Vin an Good dealership , Vin Kjersgaard is very knowledgeable on ALL the cars, trucks and suv's that are sold at NWH , we were so pleased with Vin and everyone at NWH very courteous and friendly dealership that we have purchased a truck and now a suv we will recommend to our friends and family Thank You all More
by doug**
Employees Worked With
March 27, 2019
Excellent service I wasn’t planning on purchasing a vehicle the day I walked into the dealership. I was just shopping around to see what was available to me. But when I I wasn’t planning on purchasing a vehicle the day I walked into the dealership. I was just shopping around to see what was available to me. But when I sat down with Vin Kjersgaard I was presented with a deal that I couldn’t turn down. The process was easy and I will certainly return for any future purchases. More
by DS1577
March 16, 2019
Vin!! Very knowledgeable, and easy to deal with. Definitely someone I would recommend you to use when buying a car. Went a above and beyond to make sure w Very knowledgeable, and easy to deal with. Definitely someone I would recommend you to use when buying a car. Went a above and beyond to make sure we were happy!! More
by Sarababy2300
February 28, 2019
FANTASTIC PLACE, GREAT CUSTOMER SERVICE! Sullivan Auto Group was top notch! Both Vin from Chevy, Buick, GMC, Cadillac, and Rob and Dave from Honda went above and beyond to make sure I purcha Sullivan Auto Group was top notch! Both Vin from Chevy, Buick, GMC, Cadillac, and Rob and Dave from Honda went above and beyond to make sure I purchased the vehicle I was most comfortable with. They gave me suggestions and advise, but were in no way pushy. I would recommend Sullivan Auto Group to anyone who is looking for a new vehicle. More
by lori1965
Employees Worked With
Other Employees :
Rob Bates and David Paolino from Sullivan Honda, Curtis Morea
February 27, 2019
Ecstatic with our experience at Northwest Hills Chevrolet. Excellent experience. I always go back to Vin for my new cars. We recommend all of our friends and family to use Northwest Hills Chevy. Excellent experience. I always go back to Vin for my new cars. We recommend all of our friends and family to use Northwest Hills Chevy. More
by phils silverado
Employees Worked With
February 26, 2019
Just bought a 2015 GMC truck Started out asking for new tires for the truck got the run around before I could get the truck they had to fix seat belt alarm for the passenger seat Started out asking for new tires for the truck got the run around before I could get the truck they had to fix seat belt alarm for the passenger seat and the first time I had someone in the passenger seat the alarm was going then the cover on the back of the passenger seat fell off then I noticed a plug in the right rear tire and again I asked for new tires and all I got was does it leak I’m not very happy right now I’m not happy about needing to replace tires on a truck I just bought from a dealership More
by Johnlewis012007
Employees Worked With
Onder Akyay
February 20, 2019
Easiest Lease End Transaction Ever! The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with Roger (I believe he is the sales manager), and he and I went back and forth about a Tahoe, possible colors or another vehicle all together. There were many phone calls and emails (as I live an hour from the Northwest Hills dealership where I got my 2016 Tahoe), and Roger gave me a lot of time, info and patience. In the end, I traded in my 2016 for a 2019 Tahoe. I love this car and the ease of working with this dealership! We had to bring our 4 year old with us and Northwest Hills did so much work before we got there, just so we could get in and out as quickly as possible. The man who did the terms and finances was quick and great at his explanations. After that, Sam in sales helped us wrap up the sale and get into the new car. It was so seamless and more efficient than any other dealer I’ve dealt with. I’ll be back in 39 months, at the end of this lease, for my next Tahoe. More
by HHGauth
February 18, 2019
My wife was selecting her car. My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very help My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very helpful and during the test drive and demonstration of the features was clear and concise enough that she was willing to purchase the car and is quite satisfied with it and most of the features. More
by Metrofan
February 15, 2019
My purchase of my 2019 Chevy Blazer From the second I walk in the door Jack was very helpful, new about my GM discount, and explained the Blazer and what I was getting. He made sure I From the second I walk in the door Jack was very helpful, new about my GM discount, and explained the Blazer and what I was getting. He made sure I understood what I was getting. I would send family or friends up and ask for Jack. Darren was also very helpful. When I left I was very satisfied with the customer service. More
by monsypag
February 12, 2019
Inviting Dealership Sam, Roger and Brian where great to deal with. I was unsure of the exact SUV vehicle I wanted when I first came to the dealership. Sam spent many ho Sam, Roger and Brian where great to deal with. I was unsure of the exact SUV vehicle I wanted when I first came to the dealership. Sam spent many hours with me, driving and discussing different vehicles. He gave me the time and space I needed to make my decision. Sam and Roger listened to my wants and needs and found the exact vehicle I wanted, with the options I was looking for, and most importantly worked with me on the price. Darren in finance was great also. He took the time to make sure I was comfortable with all the paperwork and monthly payment. I would recommend northwest dealership to any one buying a vehicle. Thanks to all, Eric More
by Eric
