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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
606 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 606 reviews
July 10, 2021
So far Service Dept is great as well as Sales!I brought So far Service Dept is great as well as Sales! I brought my 2014 Chevy here for service because I was unhappy with the service dept at the dealer I h So far Service Dept is great as well as Sales! I brought my 2014 Chevy here for service because I was unhappy with the service dept at the dealer I had purchased it from. Sullivans service was GREAT. They fixed the issues and oil changes were an hour, not 2 1/2! I now go here for that vehicle's service and just purchased a 2020 GMC From them. I bought my very first Chevy from Kevin when I was 18 and I am happy I have returned to the Sullivan dealership My rating is Excellent and I will give the full 5-star review because I am pleased with the service but there is ALWAYS room for improvement in Customer service because service speaks volumes. More
by wollje
Employees Worked With
Michael Judson
July 08, 2021
I started out with Brenden who I called regarding an XT4 on their website, and finished the deal with Vin who could not have made the entire experience easier. We were given a time to come in to sign all t on their website, and finished the deal with Vin who could not have made the entire experience easier. We were given a time to come in to sign all the papers, and we were in and out without any issue. Vin followed up immediately the next day on a question we had and was behind professional. We will definitely be back!!! More
by peej922
June 30, 2021
Vin and Roger were great to work with! They were able to find me the perfect vehicle and made the experience an enjoyable one. Thanks again! find me the perfect vehicle and made the experience an enjoyable one. Thanks again! More
by lvalenti
Employees Worked With
June 28, 2021
Fast and easy to work with, I was able to get the vehicle I wanted quickly I wanted quickly More
by Marktrich
June 09, 2021
Vin and all the team members were very organized, had excellent communication skills, and answered any questions I had. It was a pleasure buying my used vehicle from Sullivan's and will come back for my excellent communication skills, and answered any questions I had. It was a pleasure buying my used vehicle from Sullivan's and will come back for my next vehicle!! More
by cathsantini56
June 09, 2021
Great experience from start to finish. Was set up with mygmc app all logged in when I picked up the vehicle. I would recommend buy here mygmc app all logged in when I picked up the vehicle. I would recommend buy here More
by david
Employees Worked With
May 29, 2021
My 101 year old mother and I came to Sullivan's Northwest Hills to try out our first ever electric car--a Chevy Bolt. Vin Kjersgaard was our salesperson. He was really terrific to work with. Great dealersh Hills to try out our first ever electric car--a Chevy Bolt. Vin Kjersgaard was our salesperson. He was really terrific to work with. Great dealership. We ended up buying the car! More
by Lillie
Employees Worked With
May 17, 2021
Jack and the Sullivan’s Northwest Dealerships did a great job with the purchase of our new XT6. They were very easy to make a deal with and we’re not pushy at all. We arrived at the dealership at 4 and wer job with the purchase of our new XT6. They were very easy to make a deal with and we’re not pushy at all. We arrived at the dealership at 4 and were driving away with our new car at 6! We highly recommend buying a car from them. More
by Johnschleiermacher
Employees Worked With
May 08, 2021
my family have been long time customers mainly because the buying experience has been stress free and thoroughly accomodating to our needs. Vin in particular is a dedicated sales rep who is extremely kno the buying experience has been stress free and thoroughly accomodating to our needs. Vin in particular is a dedicated sales rep who is extremely knowledgable about his profession. Not only that but he is straight up in his approach and willing to go beyond on your behalf. Overall we can heartily endorse the entire team including both sales and service at Northwest Hills dealership More
by dphebert
April 30, 2021
I would like to thank Vin for helping me with the purchase of my second vehicle from him. I could not be any happier. He is very friendly and professional to work with. Super happy with my new vehi purchase of my second vehicle from him. I could not be any happier. He is very friendly and professional to work with. Super happy with my new vehicle! More
by Irc
Employees Worked With
